smoke free home.
GENERAL INFORMATION
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Do you have any questions? Please message us before purchasing the item and we will respond to you in 24 hours or less.
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A great customer experience every time
Customer satisfaction is our highest priority. If you have any issues please contact us via eBay messages and allow us to resolve the issue before leaving feedback. We will respond to you in 24 hours or less.
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Sometimes items may have minor wear.
Sometimes there may be small imperfections and we do our best to photograph and note down for you any issues we notice. If you are especially concerned about any minor wear and tear there could be with an item, please message us before purchasing and we would be happy to check further or take better photos.
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Shipping Details
SHIPPING AND HANDLING time is 2-3 business days, we ship packages Monday to Friday with the exception of holidays. shipping is calculated based on weight and dimensions, we ship Canada Post some items may include $100 insurance.
We always choose the most appropriate and affordable shipping option available with Canada Post. Estimated shipping time and shipping cost is listed on the page. Very small orders (in terms of size or price) shipping within Canada may not include tracking. Generally all large orders (in terms of size or price) shipping within Canada include tracking. Orders shipping to the USA or internationally will always include tracking. Shipping to the USA and internationally may be somewhat expensive as items always have tracking and have to pass through customs at the border. Items almost always ship out via Canada Post. If you are international then Canada Post will hand off the package to your national carrier (such as the United States Postal Service in the USA for example). If applicable, any customs fees or taxes & duties are the responsibility of the buyer. We are not familiar with any customs fees or taxes and it is the buyers responsibility to contact their customs office to find out the fees before purchasing if they are concerned about customs fees, taxes or duties.
We ship to: Canadian provinces & territories as well as the United States plus Alaska and most USA territories. Sometimes shipping is also available to most of Europe and Australia, but not as much because shipping overseas can be quite expensive.
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What is the deal with shipping costs?
About 10% of what you pay in shipping costs are immediately taken away in fees, leaving the remainder for the seller to cover the base shipping cost + taxes, handling, packaging materials, labels, boxes and sometimes protective cases or fuel surcharges if applicable. Canadian sellers that have cheaper shipping costs than us may have a bulk volume discount or simply take some loss on shipping costs. Shipping cost is never truly free, some companies just work it into the cost of the item or get bulk volume discounts. If you think the shipping cost is excessive please contact us so we can check if there is an error. Generally speaking Canada Post has always been the cheapest and most effective option available to us. All packages not being delivered by letter mail include a tracking number. Letter mail is generally for smaller and lighter items, and lowers shipping costs significantly by not having tracking, it is used when appropriate and is highly reliable.
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All sales are final
We don’t accept returns except in rare circumstances. Please make sure you are 100% sure you want the item before purchasing, and please review all photos (up to 12) and ask any questions before buying.
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PAYMENT
This is expected at the close of the auction, unpaid items will be after 72 hours and non-paying bidder will be blocked from other auctions.
Conduct
Please be polite. Users who are very rude or who are suspected of abusing eBay’s policies will be blocked from future purchases at our store.
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Happy Shopping!