Please Read Carefully

Dear customers, 

We want to ensure that you are completely satisfied with your shopping experience with us. Therefore, we kindly ask you to carefully read the following information before finalizing your order. Make sure that you have attentively read the complete product description to ensure that the selected product meets your expectations.

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Product Name: Harry Potter：Diagon Alley

·Minifigure: 17

·Bricks Blocks: 5544±pcs

·Theme: Movie & Game

·Material: ABS Plastic

·Ages: 16+

·With Light: No

** Build More, Pay Less with Our Bricks** 

 Notice 

-Not an official brand set, but fully compatible with genuine brand pieces.

- Utilize Bricks Crafted from Premium-Quality Plastic 🧱 

-100% brand new.

  ==>Exploring Insights of this Building Set:
==>Key Points to Consider:

==>Our Goal:

Contact US

We are here to help you if you have any question regarding your order. We handle customer service as the most important task in our daily operation. Remember, we strive to keep all our customers satisfied. Please use eBay "Contact Seller". We respond to all inquiries within one business day.

Closed on Saturday, Sunday and most holidays!

Shipping Policy

All orders will be ship out within 48-72 hours of payment except holiday or weekend. We will send email to notify buyers if any item is on backorder.

Anticipate your delivery within 3 - 7 Business days from the shipping date, although occasional delay may Occur due to factors beyound our control with the shipping company.

Your item witll be sent out as a gift via post, sparing you from any customs tax obligations.

We offer FREE insurance & tracking service for all USA shipments. Shipping fees may apply to other countries.

Out-of-Stock Items Policy:

In the event an item is out of stock at the time of your order, we will promptly notify you via email. Restocking typically requires 3 to 5 weeks. During this period, customers have the following options:

  • Wait for Restock: You can choose to wait for the item to be restocked.
  • Order Cancellation: You may request an order cancellation if you prefer not to wait.

Alternative Shipping Option:

For customers who prefer not to wait for the restocking period, we offer an alternative shipping option from our warehouse in China. This option reduces the wait time to just 10 to 15 business days. Customers opting for this alternative should be aware that the delivery time-frame differs from standard shipping.

We appreciate your understanding and patience. Our commitment to providing you with the best service possible remains our top priority. Should you have any questions or need further assistance, please do not hesitate to contact us. 

Return Policy

Order Cancellations: 

If there is an issue with your order, please contact us promptly before reaching out to the eBay Support Team. We will find a solution that satisfies all parties.

  • Orders can be canceled unconditionally before the package officially starts shipping.
  • If the package is already on its way, we will attempt to intercept it, but success is not guaranteed.
  • Successfully canceled orders result in a full refund.

Returns and Refund: 

  • Returns are accepted within 7Business days of receiving the product and must be sent back within 14 Business days.
  • We sell compatible sets and do not accept returns if the product description has not been read, and there is a mistaken belief that the product is an original LEG0 or LEPIN item.
  • Eligible for a return is an unused item in its original packaging, with no missing or damaged parts.
  • Pictures of the packaging must be attached to the return request.
  • The return request is approved after a successful review.
  • The buyer is responsible for return shipping costs for personal reasons (e.g., wrong address, change of mind, wrong order).
  • The seller covers the return shipping costs for objective reasons (e.g., receiving the wrong package).
  • The correct delivery address must be provided by the buyer; any return issues due to an incorrect address are the responsibility of the buyer.
  • Upon receiving a return request and the package's tracking number, the company will inspect the return and process the refund within 2-7 business days.
  • The official issuance of the refund may take approximately 3-10 business days.
Replacement Parts Policy

 
Here at Brickingdom, we understand that despite our best efforts, occasional issues may arise during the packaging and shipping process of our brick sets. Rest assured, we're committed to providing a hassle-free replacement service to address any discrepancies.

Sometimes, due to the automated sorting process, certain bricks may be inadvertently omitted or damaged. If you encounter any such issues while assembling your set, we kindly ask you to first check other bags as occasionally bricks may be misplaced. Additionally, stickers are typically located alongside the instructions or tucked inside, so please inspect carefully.

If you're unable to resolve the issue, please reach out to our dedicated customer service team via eBay message, providing the following information:

- Order number and model number.
- Clearly indicate the missing or damaged parts in the instructions and include corresponding photos.

Upon receiving this information, we will swiftly prepare and dispatch your replacement package within 15 days. Your satisfaction is our utmost priority, and we're committed to ensuring a seamless building experience with Brickingdom.

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* Is there a time limit for requesting for replacement parts?
= Requests for replacement parts can be submitted within 1 year of receipt of the package.
 
* Do I need to pay for the replacement parts?
= No. We offer one free resending replacement part service on each set.

 

Feedback

 

Your feedback holds immense importance for our eBay store. We invite you to share your experience and insights by leaving a positive review. Your thoughts not only motivate us but also guide prospective buyers in making confident choices.

Should you encounter any concerns or wish to provide suggestions, please connect with us through eBay's "Contact Seller" before leaving feedback. We are dedicated to addressing any issues promptly and ensuring your satisfaction.

Thank you for being a valued member of our eBay community!