Gula melaka is incredibly versatile and can be used in various ways:
We ship worldwide except for a few countries. We will ship your item within 1-3 business days after payment is done. Normally it takes about 10-20 business days for delivery on all international order. Sometimes it may take up to 30 business days to arrive depending on location. The item will be shipped via DHL Express and tracked with a tracking number. Proof of shipment will be kept for future reference. Please ensure that your address is accurate and correct as we only ship to the address listed in eBay. It is advisable for customers to provide contact/phone number (to be written on the package) for postal contact purpose in case you are not around when your item arrived. Kindly understand that there could be unpredictable or unforeseen circumstances such as weather condition, performance of shipping companies, heavy postal traffic, etc which are not within our control. Should your item fail to arrive within the time frame, kindly contact us via eBay message.
ATTENTION: SHIPPING SPEED MAY TAKE LONGER THAN USUAL DUE TO CURRENT WORLD SITUATION WITH CLOSED BORDERS, CLOSED AIRPORTS, REDUCED FLIGHTS, ETC.
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PAYMENT |
Payooner is our preferred method of payment as it is the quickest and most secure way to pay for your purchases online. Payooner offers buyer and seller protection should there be any issues. Should you face any problem with your order, do contact us first via eBay message. We will try our best to resolve the issue as soon as possible.
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OTHER THINGS TO NOTE |
International customers are responsible for all import duties and taxes. These charges are not included in the item price or shipping charges. THINGS TO NOTE
Please contact your local customs department or local courier/brokerage office regarding any issues or inquiries as custom policies vary from country to country.
To reduce the chances of import tax and duties, we can assist by declaring your purchase at a lower price in the commercial invoice and also as gift.
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CUSTOMER SATISFACTION |
Customer satisfaction has always been our ultimate goal in ensuring better services in the future. We would try our best to ensure that our customers are satisfied with our products as well as our service. If you are happy and satisfied with your purchase, an honest and positive feedback would be much appreciated. However, should there be any problem with your purchase, please do not hesitate to contact us and we would do our utmost best to resolve the issue for you. |