• Most times you will receive your order within 10-30 business days after we transfer your package to the delivery company. We cannot guarantee the delivery time. if the post office has any unexpected delays due to holiday, weather, customs, or other conditions. Some countries like Russia, Brazil, or some European countries may take up to 50 days or longer for delivery.

• We appreciate your patience if you haven't received items in 30 days(Russian customers may need more patience by reason of the local delivery system and/or customs). If you are concerned in any way, please feel free to contact us via ebay message instead of leaving negative/neutral feedback or opening a dispute. We will make every effort to fix any problem(resend or refund any missing item).

• Customs duty is obligation and liability of citizens in your country, so buyer should be responsible for any tax and custom duty incurred. Generally, the delay or failure delivery is sometimes caused by the policy of different customs.