Our Service
1) Quality Control: Our professional technicists will test every guitar (such as buzzing, sound,workmanship etc.) before shipping it, in order to make sure it`s in good condition;
2) Custom Design: We are able to customize various guitars according to your requirements,many customers received their favourite custom guitar from our store. You only need to sendus a list and necessary pictures to show your ideas,we will start to build it for you after confirmingyour requirements. It will be finished in 30-45 working days, then we will send the pictures to youfor confirmation. The guitar won`t be sent to you until you are satisfied with it.
3) Hardshell Case: Usually the guitar is sold without case, we have various hardshell cases instock. there must be one that can match your guitar & bass well. If you need, please tell us first,we will offer best price and you can make payment together.

Buyers Tips
1) Differences: There may be some slightly differences in the actual appearance you receive and whatyou saw in our pictures,because lighting conditions, backgrounds,your monitor, etc. Hope you canunderstand we are doing our best to show every details.
2) Tariff: Due to the different policies of each country, when the parcel arrived in your country customs, there may be tariff and other related expenses,what you should confirm and take by yourself.
3) Feedback: After you received the guitar, please don`t forget to leave feedback if you are satisfied with the item and our service.
4) Problems:If there's some problems,please contact us at the first time before leaving feedback,Please provide some pictures, files etc.showing the problems, I will work with you to solve it. We aiming at 100% satisfactory based on our quality and service,so hope we can makeefforts together to creative better guitar-dealing environment.
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Packing
This guitar is sold without case, but we'll offer reliable package precisely to keep the items safeduring the transportation. We custom conformal foam box specially for the guitar package, itcan protect the parcel from being proof or crashed during delivery. Our experienced staff will pack theguitar carefully, the foam box will arrive in your hand safely.
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Return Tips
Accept returns within 30 days after delivery. If you do not receive the order, a full refund will be issued.
lf what you get is different from the photos, we guarantee that we will give you a fullrefund or replacement after you ship it to us, the back shipping cost is in yourcharge except quality problems,but the guitar must be in a good condition.