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Sony KD55AG9 55" OLED HDR 4K UHD Smart TV (No Stand/Alt Remote/Dead Pixel) B+

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This item cannot be posted outside of mainland UK.

Large, bulky items will be sent via a pallet courier service. This means the item will be delivered kerbside on a pallet.

The driver will be unable to deliver up any stairs or inside any property. Please ensure the delivery address has a suitable area for the pallet to be dropped off.

A delivery date will need to be booked in via phone call prior to delivery.

Please provide a valid phone number for our couriers to contact you on, or the expected delivery date may not be met.

PLEASE NOTE: This TV is missing the stand. A wall bracket is supplied for wall mounting. This TV also has an alternative remote, some features may not be available. Finally, there is a dead black pixel on the screen, this may be visible during use.

Discover the flagship Sony BRAVIA OLED AG9, part of the Sony Master Series. It combines the deep blacks of Sony’s OLED screen with Pixel Contrast Booster, the X1 Ultimate processor, and Acoustic Surface Audio+ which uses the screen itself as the speaker for exceptionally accurate sound. A super sleek OLED panel, pin-sharp 4K UHD resolution, and a glorious HDR colour-scape are boosted by Sony's TRILUMINOS display and MotionFlow XR processing. The Android platform opens up a wealth of online content, you can control it by voice with the Google Assistant, and its minimalist design is supremely elegant.

4K OLED Screen
The Organic LED display doesn't have a backlight, meaning that each pixel is self-illuminating. Every speck of light controls its own luminescence for true depth and colour gradation. With 8 million of these pixels, this 4K OLED set produces impeccably deep blacks, whiter whites, and scintillating colours. And all within a blur-free image that looks just as stunning from any angle.

HDR with Dolby Vision
HDR deepens your view and shows shades previously unseen in home entertainment. Expanding light, dark and every colour in between to extraordinary new levels, this model's picture gets closer to real life. This set supports multiple HDR formats including Dolby Vision.

4K Ultra High Definition
This 55” screen has four times the number of pixels than 1080p HD TVs, delivering stunning realism, natural motion and incredible detail.

Features:

Acoustic Surface Audio+: A genuine innovation, two specially-designed actuators in the back panel utilise the entire screen as an acoustic surface. The screen is the speaker. Sounds emanate accurately from their point of origin within the image and two integrated subwoofers deliver powerful bass, enabling the sleekest design and harmonising sound and visuals.

X1 Ultimate Picture Processor: Powering the display is Sony's X1 Ultimate processor which intelligently enhances brightness, detail and colour.

Pixel Contrast Booster: Enhanced colour contrast in high luminance. Everything you watch comes to life with fine detail and vivid colour.

Motionflow XR: By analysing and inserting extra frames, even the fastest sequences are beautifully smooth and sharp. Revel in every detail of fast action movies or the thrilling spectacle of live sport.

TRILUMINOS Display: Expands the colour range beyond conventional LED displays for a richer, more lustrous image.

4K X-Reality Pro: Upscales non-4K content to reveal extra detail. It analyses every pixel and improves contrast, colour and sharpness for increased clarity.

Super-Smart Android Platform
Developed by Google, you'll be able to enjoy seamless entertainment, intelligent search and the latest apps from the likes of Netflix, Amazon Prime Video, Youtube and Google Play.* This TV features a special Netflix Calibrated Mode for studio quality content, and it’s also compatible with Alexa devices. Apple Airplay and HomeKit compatibility is also supported (may require a future firmware update).

Android TV with Google Assistant
With the Google Assistant built-in, you can use your voice to find your favourite programmes, apps, videos or music, as well as search for information and more. You can also control connected smart devices in your home (smart device control depends on compatibility). Chromecast built-in casts your videos, photos and apps to the TV straight from your smartphone or tablet (Android or iOS) via Wi-Fi. There are also hundreds of apps and games available for you to explore in the Google Play store.

Youview Catch-Up
In addition to a wealth of online entertainment, this set comes with built-in YouView. The seven day scroll back TV guide brings together catch up TV from across BBC iPlayer, ITV Hub, All 4 and My5**. You can also enjoy over 70 live TV channels and radio stations for free, such as BBC 1 & 2, ITV, Channel 4, E4, Channel 5, 5 USA, ITV 2 and Dave.

Beautiful Design
Minimalist design and the lack of conventional speakers keeps you focused on the picture. A super-slim bezel maximises the viewing area, and cables are neatly hidden from view.

Grade

This item is Refurbished Grade B+

Item may have been purchased and returned as unwanted and as a result may have a very slight mark on the casing and possible box damage or replaced box. Item is otherwise complete with all accessories. 12 months warranty supplied.

Mobile & Smart Phones

Shipping

We aim to dispatch all orders within 24 hours (excluding weekends and bank holidays) and will send you an email to let you know when your delivery is on its way. However, if you have paid using a PayPal E-Cheque we can only dispatch the item/s once payment is confirmed as cleared by PayPal. This can take PayPal 7 - 10 Days.

Please note, we can only ship the item to your PayPal address, we cannot ship to any address sent to us in PayPal notes. Please ensure any address changes are updated prior to ordering.

Items sent by next day courier are sent via DPD, large screen televisions are via Action Express.

A notification email will be sent to you with the tracking info when the item is dispatched.

If the customer is not available to sign for the package, the item will be taken back to the local depot and a card will be left for you to arrange redelivery/collection.

Unfortunately, we are unable to deliver to properties up any flights of stairs, we are unable to deliver to any UK islands or Scottish Highlands

free of charge and reserve the right to charge additional fees for this service. Delivery to Highlands and Islands starts at £7. Monday – Friday 8.00am - 7.00pm (excluding public holidays)

Saturday delivery starts at £7 please contact our customer support team for further information on this.

DPD Delivery Times

DPD Delivery time for UK mainland: 24-hour service (does not include weekends/public holidays) Total estimated time to your door: 2 working days

DPD Delivery time for Northern Ireland: 48-hour service (does not include weekends/public holidays) Total estimated time to your door: 3 working days

Tracking your parcel:

With items sent via DPD courier we are unable to specify an estimated time before the day of delivery, however DPD does email our customers the tracking information by the morning of the delivery date, so you can get an estimated delivery time.

Action Express Delivery Times

We use Action Express courier for delivery of all 32” – 60” TV’s sent within the UK mainland.

We cannot ship any televisions over 22” to Islands, which includes Northern Ireland and Channel Islands.

Delivery time for UK mainland: 48-hour service (does not include weekends/public holidays) Total estimated time to your door: 3 working days

Delivery times: Monday – Saturday 8.00am - 5.00pm (excluding public holidays) Action Express can deliver at any time between 8 - 5 so it is best to be in on the day of delivery.

Tracking your parcel: Tracking information is available on request.

Royal Mail 1st Class & Royal Mail 1st Class Recorded Delivery Times

Royal Mail 1st Class + Royal Mail 1st Class Recorded deliveries within the UK mainland: Despatch time 1 working day Total time to your door: 2 - 4 working days (estimate)

Delivery times: Monday – Saturday 8.00am - 5.00pm (excluding public holidays) With Royal mail items we are unable to provide an estimated delivery time slot.

Royal Mail 1st Class + Royal Mail 1st Class Recorded deliveries to Highland & Islands: Despatch time 1 working day Total time to your door: 2 - 5 working days (estimate)

Delivery times: Monday – Saturday 8.00am - 5.00pm (excluding public holidays) With Royal mail items we are unable to provide an estimated delivery time slot.

Tracking your parcel: Tracking information is available on request.

Delayed & Missing Deliveries

Please allow time for an item to be delivered (as per the delivery times stated). If an item is taking longer than estimated please contact our customer service team and we will assist with this.

Please understand that it is very important to provide the correct address prior to sending payment. Please double check the address as we cannot be held responsible for items that are delivered to an incorrect address or lost due to an incorrect address being provided.

In the event where delivery fails a number of times, the courier will return the parcel to us. We will contact you to re-arrange delivery.

Please understand that extreme weather conditions can sometimes delay deliveries.

Returns

Often problems can be resolved without the need to return your order, our experienced team can often help to resolve the problem via email, saving you the inconvenience of having to return the item.

We hope you enjoy your purchase, however, if you do change your mind and wish to return the product for any reason, please Contact Us.

All items sold come with a 60-day grace period.

If the fault develops after 60-days but within the 12 month warranty period please Contact Us and we will either repair, exchange or refund the item

Please contact us prior to sending back to we can set up a return, and forward you your unique RMA return number and the return address.

If a product is returned and the fault is found to be due to misuse, no product or postage costs will be refunded.

Returned items may take 48 hours to be delivered back to us for assessment.

Please note that it can take 3-5 days for any refund given to be shown in your account.

Your statutory rights remain unaffected.

Warranty
For added re-assurance all items sold include a 12-month warranty. If your item develops a fault after the 60-day grace period, please Contact Us to organise a replacement item (stock permitting). If your item is older than 60 days we will offer our repair service.

The 12 months warranty starts from the date of purchase

Returns Data
We ask all customers to factory-reset electronic devices before returning them to us. If we find this has not happened, we will immediately remove all data using the device’s in-built software. We will never access, or attempt to access, this data.

Where we are required to repair electronic devices, we ask all customers to remove the device’s password before returning it to us. If we find this has not happened, we will contact the customer to request the password. We recommend customers use an encrypted email system to send this information to us and the email will be immediately deleted once the device has been accessed. If the device cannot be repaired, we will remove the data before securely destroying it.