READ BEFORE BIDDING OR BUYING OUR BETTA

? We do not Refund, if you are not follow our details explanation on Shipping Method?

There will be 2 shipping charges : First, from Thailand to USA [$5.00 - $10.00]

Second, from Trans-shipper in your country to your HOME ADDRESS. [$12.00 - $50.00]

You must provide us your email to put tag label on FISH BAG. And contact the trans-shipper to arrange the day fish will send to your home address

TS does not work on Ebay system, they will send invoice on Import tax, Shipping fee, re-handling charge etc. to your email only.

DOA [ Death on Arrival ]

All fish are packed 2 layer bags inside, you must open the first layer to check and see fish alive in the bag or not. If you make any unwrap, you cannot claim for replacement or REFUND.

If fish dead on arrival: you must take a clear picture within 2 hrs. Upon receiving your fish back to us. [We can check with the trans-shipper who send fish by USPS for the time that fish come to your home address.

We do not refund or accept your claim after the 2 hrs. Mentioned above.

We take responsible only within 7 days after the fish marked sent out from Ebay. Or within 3 days after the Trans-shipper sent and delivered fish to your home address. [Refer by the tracking number from the TS]

WE DO NOT ACCEPT THE RETURN FISH

If Fish arrive with the DOA rule, we will give replacement of the same value of fish to you. Or in some case you can ask for the refund on the value of fish only [ not included in the shipping fee ]

Sending a new fish replacement for you, there will be additional shipping fee from Thailand to USA and from the TS to your home address again. [You do not need to pay for the Fish]

IF YOU CAN ACCEPT THE TERMS ABOVE : 

YOU CAN BID & BUY FISH WITH AKTANKS

By Law in each country, all live stock must be shipped to the license import agents known as ?Trans-shipper? who manage all legalities on custom clearances, inspection on fish & wild life protection with all decease that may occur in their land.

Combine shipping cost with many bettas that you buy, would be much cheaper but you have to inform the TS about how many fishes you have on the way to him/her.