Shipping

• Our business handling time is 1-3 days

• We ship to selected countries (Please refer our listings accepted countries)

• All items will be wrap using bubble wrap

• We provide EXPRESS shipping using DHL Express/FedEX (Charges depends on country)

• Transit time for EXPRESS Shipping:

• 3-5 business days (sometimes longer depends on customs clearance)

• All shipments will be provided with tracking number and invoice

Customs (ATTN International Buyers – Please Note)

• All item and shipping price stated in the listings exclude customs duties and taxes

• All customs fees and taxes will be responsibility of the BUYER

• Please bear in mind that delay usually cause by customs clearance

• For EU/UK countries, VAT duty taxes will be collected by local customs to receive the item

• STRICTLY NO REFUND DUE TO BUYER DON’T WANT TO PAY CUSTOMS DUTY AND TAXES

Refunds information & Returns

• Return policy is within 30 days from date of purchased

• If you have any problems with your purchase please contact us within 3 working days from receiving the item

• All returns must be pre-authorized and please contact us with the reason for your return             

• All items must be returned unused in their original packaging, with full box & its contents

• Please note if the return is due to change of mind, strictly NO REFUND

• All customer returns must be accompanied by an appropriate courier with online tracking        

• All customers are advised to keep proof of payment for returning item(s) along with the confirmation note or slip provided by the relevant  courier service with tracking number on it, until we confirm the safe receipt of your return item(s).

• We advise you to include a note with ebay item number and buyer’s ebay user ID along with the return package. Soon after we have received your returned item(s) package, we will initiate your refund and this process could take up to 2-4 working days    

• You will be refunded the same mode of payment you used to make the payment at the initial purchase & no alternative methods are allowed.

If you have any questions or concerns, please contact us on eBay's Internal Message System 

We will answer all your questions or concerns within a 24 hour 

We strive to provide 5-Star customer service to everyone

Please clarify your doubts about the item, seller or services before placing your order. We will be happy to answer your queries.