- All sales are final, no refund is available if customers bid or buy the wrong item.
- We will exchange items only if the item is found defective on arrival (need to be proved) or incorrect item was shipped. Please give us a reasonable amount of time for the exchange process. Please contact us if item is found defective or wrong item. We will work with you to resolve the problem.
- We can't change your shipping address if your package has already been shipped.
- Installation instructions are not included. We sell DIY (Do It Yourself) Items with a few exceptions. We take no responsibility in teaching you how to install. Professional installation is recommended.
- If item is found defective upon arrival, we will help to do a claim only if customer can provide pictures through email to show the defective part. We will not resend product before we get a confirmation from shipping carrier claim or the returned item from customers. Please inspect products upon arrival, no claim and return will be accepted 7 days after delivery.
- Do not send the item back even if it’s damaged until you contact us.
- In case the item is back order, we will inform our customers about the approximate wait time. If customers do not want to wait, we will offer refund and close the auction. We do not undertake the shipping cost of return.
- All shipping and handling fees are not refundable in any cases.
- Please do not buy or bid if you are not agree with our terms and conditions policy.
The pattern is not limited, can be customized, not necessarily only these styles, what you need, please contact us, I wish you a happy shopping!