PAYMENT
We accept payment via PayPal (preferred) and Bank Deposit
For Bank Deposit, please leave your eBay ID as reference - Please do not use item
number or
product name as reference.
Please contact us upon completing the BANK DEPOSIT, stating your order number and
send us a
copy of your bank deposit or transfer- your order wont be sent if this information wasnt
furnished to us
Please ensure your shipping address is correct at the time of checkout as
unfortunately there
is nothing we can do once the item has been posted.
SHIPPING
If this is urgent, do select EXPRESS post when you checkout, we cant guarantee the
date of
delivery for items as it involves how efficient Australia Post delivers as well.
Estimated Time of Arrival (ETA) listed on eBay is an estimation only, it will not be
served as
a guarantee date of delivery from us
We will usually post within 1 to 2 business days after receiving cleared payment
All items are carefully packed and dispatched from Melbourne and sent to you via
Australia Post
Items that qualify for FREE SHIPPING will be sent by Regular Post
Regular Post: 2 - 6 business days*
Registered Post: 1 - 6 business days** (additional charges apply)
Express Post: 1 - 3 business days** (additional charges apply)
*Please note that these are expected delivery times (not guaranteed) by Australia
Post,
excluding our handling time.
*Actual delivery time may vary depending on location and peak periods
**Tracking available - please pick this option if you want tracking services
Please note we are not liable for any loss, theft or damages in shipping, however if any
issues
arise, please contact us and we will be more than happy to help you resolve the
problem.
LOCAL PICK UP is also available from Box Hill North, VIC - Please contact us for
details.
RETURNS
If for any reason you change your mind or are unhappy with the product, please
contact us to
return and refund the item.
Authorisation will be required prior to returning the item.
Please be aware as shipping costs are not retrievable, we are unable to refund
shipping costs.
We take no responsibility in the unlikely event that the items are lost or damaged in
transit.
A full refund will only be given once the item has been returned unused and in its
original
packaging and resalable condition.
FEEDBACK POLICY
Feedback is important to us seller as it enables us to continue to provide high quality
service
and product to you. We are committed to providing great customer service. Please
leave positive
feedback when you received your item. If you have a problem, please DO NOT leave a
negative
feedback- DO CONTACT US and we will try our very best to resolve it for you within 48
hours
(excluding weekend)
Leaving a negative feedback before either contacting us or allowing us to fix a
possible error,
we will take that as a conclusion of our business and ending of all obligations.