We want you to be completely satisfied with your purchase from Aussie Aroma Home. If you are not satisfied with your purchase for any reason, you may return it for a refund or exchange within 14 days from the date of purchase.

**Return Eligibility**

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been used, damaged, or altered in any way will not be accepted for return.

**Return Process**

To initiate a return, please contact our customer service team at sales@aussiearoma.com.au to obtain a return authorization (RA) number. Once you have received your RA number, please securely package the item(s) you wish to return, along with the original packing slip or receipt, and ship them to the address provided by our customer service team.

**Refunds**

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 20 business days.

**Return Shipping Costs**

You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable.

**Contact Us**

If you have any questions or concerns about our Return and Shipping Policy, please contact us at sales@aussiearoma.com.au.

Aussie Aroma Team,