Shipping
Over the years we have worked hard to perfect our shipping services, and have made sure that our customers receive their items as quickly as possible. Customer satisfaction continues to be our main concern, which is why items go through a final inspection and approval process before leaving the factory for shipment. R13 Jewelery offers free shipping worldwide, and ships most orders through FEDEX expedited insured shipping. International shipping may be subject to additional fees such as VAT. Delivery of your purchased items will take between 7 to 14 days, depending upon where you live.
PLEASE NOTE THAT HOLIDAYS AND WEEKENDS DO NOT COUNT AS DAYS IN TRANSIT. Our aim is to ship your order as quickly as possible, however, due to Customs delays, freight carriers' shipping services and other such matters that are out of our control, the statements above regarding shipping are estimations only.
YOUR PURCHASE IS INSURED
Finally, for any additional information or special requests, such as custom shipping time and packaging, please don't hesitate to contact us.