Novsight /Nighteye/Neverland Official Shop
64W 9600LM H1 LED Headlight Light Bulbs Car Driving Lamp 6000K White
Important Note:
1. Please check the LED light base type and size of your vehicle to confirm if the item will fit it.
2. As a safety precaution, make sure the car has had time to cool down properly before starting the installation process.
3. Make sure the ignition turned off and the keys removed.
4. Fully examine the connection of the contact points, ports and the wires as faulty connections can cause lighting problems.
5. If can-bus wiring system show signs of problems warning error on the dash board: bulbs failure,flickering, customers may require one warning/error canceling load resistor/decoder to bypass the error message.
6. These car models may cause the error issue, like BMW, Benz, Audi, and some European cars.
7. By the way, the error decoder can not 100% slove error warning problem. If you the problem, please contact with our customer service.
Q1: Will this bulb fit my vehicle?
A: We can match almost any vehicle to one of our bulb sizes. eBay only lets us include some vehicle fitments per listing, but if your vehicle does not show up on the compatibility table at the top of our listings, welcome you to contact us for free consulation before purchasing a product.
Q2: My item has not arrived, what's taking so long?
A: Sometimes items take longer than expected, especially if it’s going far or to rural area. Check with your post office to see if your item has been held up. If your item still has not arrived after a few days, let us know so we can double check for you and help solve it asap.
Q3: Do I need to mention the Year, Make and Model in the notes when place order?
A: YES. Please include the Year, Make, and Model in the notes section during checkout to ensure you receive everything needed for your kit!
Q4: My bulbs won't fit, help!
A: Special bulb holder may be required. See if you can take the holder from the stock bulb. If not, let us know.
The bulb size may be wrong, double check the item you received with the item you ordered.
Do you have an aftermarket lighting housing? These may not be perfectly fitted for aftermarket bulbs and will require some manual modifications.
Q5: Neither side lighting up? Both sides flicker, flash, or work inconsistantly.
A:Check the headlight fuses, and then check the ballast plugs to insure correct installation. If this doesn't work, there may be a voltage problem with the vehicle. You probably just need a relay or capacitor.
Q6: WARNING ABOUT POLARITY
Unlike halogen bulbs, LED are polarity sensitive.
BEFORE you start your LED kit installation, verify the polarity on your vehicle by simply plugging the LED bulb into your vehicle socket.
- if your light turns on, please proceed to install both bulbs onto your vehicle.
- if your light DOES NOT turn on, disconnect the bulb and flip the socket in order to reverse the polarity (this will not damage your vehicle electrical system in any way). Once you made sure the LED bulb turns on, please proceed to install both bulbs onto your vehicle.
Note: There is no convention when it comes to polarity. Different car manufactures have different polarity setup, even within the car model the polarity setup on your low beams and high beams might be different.
1. We accept payment via PayPal, DebitCard, Visa, MasterCard, Discover, Google Pay.
2. We only ship to the confirmed shipping address given with the payment.
3. If you want to ship to other address, please change your shipping address before you make payment.
To avoid initiating an unpaid item claim, please pay within 7 days.
1. If you have any questions before or after your purchase, please send us an email first, we will get back to you within one business day Please be patience.
2. When you place an order, choose the shipping method and pay for the order, including shipping. After the payment is completed, we will send the item within 1-3 days.
3. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you.
1.In our store, you will enjoy 30 days return/refund guarantee (Excluding misuse of the item and damaged item).
2.If the item you received is faulty, damaged or incorrect, or any further problems, you can return it for replacement or refund, please contact our customer service on eBay within 30 days from item received.
3.For damaged items on arrival, please contact us immediately, sending us an email with a photo is preferred. We will offer solutions to such cases. Full refund or replacement will be guaranteed.
We are Working on a best customer serivce for you ,if you have any kinds of problem about the order you can contact us by ebay mail