REMEMBER, our shipping prices INCLUDE full insurance to protect your investment during shipment against damage or loss. Purchasing more than one item? Please wait for a combined invoice from us since we only charge ACTUAL shipping costs to get your order to you safely!

IMPORTANT POLICIES AND INFORMATION:

We aim to be transparent with our business practices and reading the information below will be of great help to you when placing an order with us.

1) SHIPPING COSTS, PACKAGING, and INSURANCE: While our shipping prices may seem a bit high, we have found over the last decade that doing things correctly is much better than doing things cheaply. When you order from us you will find that your order will come to you well packaged in either a bubble envelope (for items that cannot be crushed, such as pre-wired LED bulbs) or a rigid box (for any items that could be crushed, such as lightbars). In order to pack things correctly and safely, that adds costs above the "postage price". All orders also ship via a trackable shipping method, we do not ship via non-trackable services to "cut costs". In the extremely rare event that an order is damaged, the shipping costs have an extra layer of protection built in, which is insurance through U-PIC to cover your full purchase price to allow for hassle free replacements.

2) ITEM CONDITION and RETURNS: All of the items we sell are HANDMADE products that have never been installed/used before (unless it is specifically otherwise noted in the listing description). With that being said, we consider these products to be new and of high quality, but since each is handmade, the quality will vary slightly on each one. The images shown with the listing are stock photos representative of the item we will ship you, but again, since it is HANDMADE the product you receive will vary slightly. We only accept returns on a case-by-case basis due to the fact that once you make a purchase and we ship it, we have expended time and money to fullfill your order that we do not get compensated for if you change your mind and want to return the product. If there is a problem with your order (such as missing an item or receiving an incorrect item) we will correct the issue promptly if you contact us. If your order was damaged during shipment, as stated above we can promptly ship you a replacement once we initiate the insurance claim process. If you decide you don't want the item after we've shipped it, a return may be authorized but the item must be returned in original condition, no shipping costs will be refunded, and we may withhold 10-20% of the purchase price. THERE ARE ABSOLUTELY NO RETURNS FOR CUSTOM ITEMS. 

3) INTERNATIONAL BUYERS: Nearly half of our business comes from our friends outside of the United States and we welcome orders from around the world! Rest assured, your order will ship as safely and securely as orders within the US in order to prevent damage or loss during transit. They are also insured so in the rare event of damage or loss, we can quickly get a replacement out to you. We are not responsible for any import/customs fees you may incur in your country to receive your package from us however we make every effort to minimize those fees for you (including NOT placing an invoice inside of the package among other things).

4) LIMITED WARRANTY: We provide a 30 day warranty on all of our products. When you receive it, please test it immediately for proper operation before installing it. WE TEST ALL PRODUCTS PRIOR TO SHIPMENT TO ENSURE THAT THEY ARE WORKING CORRECTLY. If it is malfunctioning, please contact us immediately. If after installation and within 30 days of receiving it, it begins to malfunction, please contact us. We will ask you to return the product to us for repair or replacement. This warranty only covers manufacturing defects and does not cover misuse by you (such as trying to re-wire it and exposing it to a higher voltage then it is designed for), damage caused by you during installation (rough handling that causes anything to break or wires to rip off), or any other problem that would not be considered a manufacturer defect.

ABOUT US:

If you've been searching for high quality, professionally assembled lightbars and accessories that are easy to install into your diecast model without having to splice wires and solder them back together, you've come to the right place! Don't be fooled into buying those cheaper lightbars from the other sellers thinking they are the same quality as ours! We have been hand making flashing lightbars and other light up accessories since 2007 and have nearly perfected the craft!

Our business model revolves around balancing affordability with quality and realism. There are products out there that are priced lower than ours that may look a lot like ours, however once its in your hands you'll quickly find that the quality is lacking. There are also products out there that offer more features than ours, however you'll pay a lot more for those products. Our products meet in the middle to deliver top notch quality with the only the essential features to give you the best price! Many of our products also include unique finishing touches that increase the realism of the product.

We also have several lightbars and lighting systems that are exclusive to us. These are products that we designed from the ground up to provide unique functions that mirror real life emergency vehicle systems to add the most realism possible to your model! You won't find these products anywhere else!