• We guarantee to ship out within 24 hours after payment confirmation (except Holiday and Weekend).
• For USA customers, we will send via Speedpak/ePacket delivery from China, it normally will arrive in 7-15 working days. For other customers, we will send by standard international flat rate postage method, may take 15-25 working days. You know international shipping may take some more days, please generous understand that.
• Normally for the order over US$ 20, we will ship via Registered Airpost.
• We will ship to the address you entered during checkout processing, rather than your PayPal shipping address. Please make sure the shipping address is correct. 
• Seller reserves the rights not to ship to the unconfirmed address at any cases which is stated by PayPal. Payment will be refunded (PayPal payment) for unacceptable orders & those orders will also be cancelled from eBay.
• Postal insurance is offered for any postal loss and damage. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility, which can be searched at your country's related departments.

• All claims(damaged, missing or wrong items) must be filed within 7 days from the the date that you receive. So when you receive the package, please open that.

Defective or Damaged in transit Order: if the item that you receive has the manufacturer's defect or damaged in transit, please contact us immediately with the photos of the item, and we will get a replacement on its way to you, and for the defective items, as we need to replace with the manufacturer, so you may need to send the item back. Anyway please contact us directly and immediately.

Missing Order: These 3 situation may occur that: 1. if you buy the items separately, we may send in different packages. 2. When your order is over 2KG, we have to send in more than one packages; 3. you know we will also make mistakes. But no matter which situation or reason, please contact us when you face receiving a partial order, we will reply you within 24 hours and offer more solutions for you.

• We accept Paypal.
• Due to the secure reasons, we are not allowed the address change through email.

• We depend on our eBay reputation and customer satisfaction to succeed. Therefore, Your feedback and DSRs are extremely important to us as better DSR scores affect our search placement on eBay.If you love my items please leave me good feedback and 5 star DSR rating 
• If you have any questions about the items, please feel free and contact us directly, we will try our best to serve you.
• Your action will help us offer our milk and bread . I will do the same for you .If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your scores.

• All emails will be answered within 24 hours. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible. If you email us and don't hear a reply, please email again through the Ebay system as sometimes our mail servers have errors.