Notice !! Customer must offer below information when purchase the product,otherwise, we can't arrange shipment on time. - Please kindly provide your car's model, sub model and car year (manufacture year, not purchase year) to us.
- Please kindly check if your car gear shift knob position is - symbol is on the top side and + symbol is at the bottom side as the listing photo.
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Shipping
| - Will ship goods by FedEx,TNT,DHL or EMS (Express Mail Service).
- Days of Delivery commerce from mailing date, excluding customs clearance date.
- It is not acceptable to send the goods to P.O. BOX.
- Tracking number will be e-mailed to buyer after the goods is shipped out.
- All goods will be shipped out from Taiwan with good carton and good packaging condition
| Payment
| - We only accept payment from Paypal in advance.
- For expedited shipping please use Paypal as your method of payment.
- E-check payment may delay the processing time because we will only send out the goods until it is cleared by Paypal (approximately it would take 3 business days ).
- We will use your PayPal shipping address as the delivery address. If you would like to change the address, please change your PayPal address before you complete the payment. We only ship to ship to your PayPal address.
- If you do not have PayPal account, please do not hesitate to contact us for more payment information.
| TAX&VAT | - The transaction does not include any Import Tax / Duty / VAT / Brokerage Fees / Handling Fees. For more information about the tax rate, please check with local custom department before purchases. If you reject the package due to any charged tax or duty, we reserve the right to charge ALL shipping cost and 5% (of total price) handling fee.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. We do not responsible for any custom duty or import tax. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying. Sometime customs will inspect the parcel and sometime will not. If you have any special request, please kindly advise us once place order.
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Return Policy - We provide 30-day return policy for product sold. for any reason ,you are not satisfied with your purchase,full refund of the purchase (excluding the shipping expenses )can be applicable under the following circumstance:
- Item must be in good condition with all original accessories, manuals, and packing materials. Any missing parts or damaged items will results in rejection on the return.
- In case of any defectives founds, only defects in manufacturing are accepted as the reason of return.
- No refund is given if defects are caused by misuse of buyers. Our customer service officers will gladly contact you for further arrangement upon your request.
- All shipping cost thus generated is paid by the buyer.
- Item returned must be received within 30 days after the receipt of the items. No refund and replacement is issued after this period.
- Payment will be refunded as original currency only. We will not take responsibility for any loss due to exchange rate difference in the refund process.
- Refund will not include ANY shipping and handling fee. Any additional expenses (such as eBay listing fee) will also be deducted from the refund.
- In the case of return, please be sure to include ALL the original contents (including gift, package and manuals). Any missing contents may result in rejection to do the refund. Please also make sure that the return package is securely packed, and apply waterproof packing instruments wherever necessary.
Feedback - We maintain high standards of excellence five stars feedback and strive for 100% customer satisfaction! Positive Feedback is very important to us.
- We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concern. It is impossible to address issue if we don't know about them!
- Once you leave positive feedback, our automated process will response by giving you positive feedback.
- Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem.
Service - Thanks for checking our products from ebay. We care and appreciated about your any suggestions and questions for improving our selling experience and customer service.
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