Chinese Zodiac Silver Pewter Charm Necklace Pendant Jewelry

We ship from our NY office as well as our Vietnamese Branch.
Most packages will ultimately be shipped from our New York warehouse with a USPS or UPS Tracking number.
Prior to shipping to the buyer, and following receiving payment, your item will be shipped from our facility in Vietnam to New York via FedEx.
When your package arrives in NY, it will be reshipped to the intended receiver. There are no additional import fees, or custom clearance fees for US customers.
Items may take a little longer than ordering from other US sellers, and arrive faster than other international sellers, but our pricing, service and flexibility can not be matched.

International (non US) buyers: Depending on your item location packages will be shipped via the United States Postal Service, or Vietnamese Post Office. The receiver of the package will receive a customs declaration number that has some tracking capabilites via usps.com or vnpost.vn. The Buyer is responsible for all customs, taxes, and import fees that may incur due to importing.

We strongly discourage returns, especially because the majority of our items are made to order. If an item is not as described, we will gladly take there turn shipment without a restocking fee. In case of a return or exchange, buyers are subjected to a 25% restocking fee.
Returned items must be sent back to our facility in Vietnam, with a RA number where buyer is responsible to shipping both ways, in addition to a 25% restocking fee.