- We accept payment via PayPal, and accept credit card
payments.
-
- When paying with PayPal, please confirm your eBay and
PayPal shipping address.
- Payment must be received within 3 days of purchase.
Returns:
- If you have received the item in a damaged condition,
please notify us within 24 hours of receipt of package.
- All returns must be accompanied by a RMA issued by
Simply Copper. Any items returned without a prior RMA issued will not be
accepted.
- All returned items must be in new condition, never
having been installed, and in its original packaging.
A 15% restocking fee applies to
all returns. Restocking fee is waived on exchanges but buyer is
responsible for return shipping charges and exchange shipping charges.
Shipping:
We offer Free Shipping within the Lower 48 states! All
packages are sent via
ground service by FedEx or UPS. Please message us for expedited
shipping rates.
We do everything we can to ship your orders out
as soon as possible. Your satisfaction is our priority! Orders are
shipped out on 1 business day, on orders that have been
completed and paid by 3:00pm EST.
Items are in stock in our warehouse ready to ship.
Contact Us
- Please contact us through
eBay messages only.
- All messages will be
responded to within 12 - 24 hours.
- Our business hours are from
Monday - Friday / 9:00 AM - 5:00 PM EST.
