*** PLEASE NOTE! Our store buys and sells a variety of used electronics, instruments, tools, antiques and many other items. We do our absolute best to thoroughly test all of our merchandise and accurately describe and depict any flaw or defect we find. If you come across an issue that we have overlooked, please contact us - we will be happy to work with you to resolve the issue. ***

OFFICE HOURS

Customer Service Hours: 9:00am - 5:00pm 
Monday – Friday (Closed major holidays)

Have an issue with your item?
Don’t worry, we’ll resolve it! Contact us with these 3 easy steps:

1.     Find the item in your Purchase History
2. Click “Contact Seller” 
3. Choose the First Option and send us a message

Please avoid choosing the other options unless you intend to open a case in the Resolution Center. Note that if a case is opened we will not be able to assist you with your issue quickly and will have to work within the timeline of the case. We are an honest seller and if there is an issue we want to resolve it quickly!

We accept Paypal payments ONLY for shipped orders. If an item is paid for via Paypal, the item must be shipped. Items listed with LOCAL PICK-UP ONLY must be paid for in person upon pick-up with cash or credit at our physical store – there will be absolutely no exceptions. Ohio sales tax applies to Ohio residents (6.75%).

NON-PAYING BIDDERS: WE OPEN CASES IF WE DO NOT RECEIVE PAYMENT WITHIN 5 BUSINESS DAYS.

We ship the majority of our items via UPS Ground, unless otherwise specified. PLEASE DO NOT PROVIDE A PO BOX ADDRESS unless we specify in the auction it will be shipped via USPS. Please provide a physical address for delivery. ALL packages with value over $250 will require signature for delivery.