SHIPPING IS ONLY $15 to the lower 48 states
please do not include weekend days when calculating delivery time ~ shipping & delivery is Monday - Friday only
Order by 2PM and it ships the same day!
· Orders are processed within 24 hours of your payment, (Monday through Friday only. No shipping on weekends or holidays)
· We ship via UPS, FEDEX or USPS at our discretion, but we will be happy to accommodate your request for a specific shipping service.
· All shipments are insured.
· Expedited and Overnight shipping are available. Please request a quote.
· We email you shipment tracking.
· NY State sales tax is charged on shipments within NY State.
· INTERNATIONAL SHIPMENTS - Import duties, taxes, or international shipping fees are not included in the price. Some shipments may incur local charges. These charges are the buyer’s responsibility. Please check with your countries customs office to determine the possible charges before you buy.
All sales from ProSoundHound are final. If your product is defective or damaged, you may return it for a replacement unit. If a replacement unit is not available, you have three options: receive in-house credit, exchange for another product in stock, or a refund. All used products have a 10-day return policy from the date of sale.
Message ProSoundHound to arrange for an RA number (Return Authorization) that you should write on the shipping label when you return your item.
While we maintain a very liberal return policy, there are certain items that cannot be returned for very specific reasons. These items include:
· Special orders
· Software
· Over-size or over-weight items
· Personal items (earphones, instrument mouthpieces, etc.)