• We ship directly from Tokyo, Japan

• All items with the exception of Military shipments are shipped via Japan Post EMS Express International Shipping

• We ship WORLDWIDE. Please check the EMS list of countries

• We usually ship within 72 hours of receiving full payment

• Orders delivered in 4-14 business days (please note arrival time may be extended due to customs clearance)

• Online tracking number provided once the item ships. Can be tracked here. 
  

• Insurance included (loss or damage)

• No address changes after product has been shipped

• We automatically combine all orders from the same customer

• Orders are shipped every business day, Monday through Saturday. We do not ship on Sundays or Japan National Holidays.
  

• Customs taxes (where applicable) are borne by the buyer

• Only PayPal OR direct deposit are accepted (consult us for direct deposit instructions)

• Immediate Payment is required after the Winning Bid

• Item will usually be shipped within 3 business days after receiving full payment

• Payments must be made in US dollars

• If no payment is received within 7 days a non-paying bidder report will be filled with eBay. Please contact us if you place a bid or order by mistake.

  
  

We will analyze each case carefully, before deciding if an exchange, full or partial refund applies to your case. 
If you encounter a problem with your purchase or you are not satisfied with the product, we will try our best to make you happy. 
For any type of problems CONTACT US immediately before taking any other action. Satisfaction guaranteed!