Wolf Animal Fancy Dress Costume Hooded Zip Up All-in-one With Tail Grey & White

We are more than happy to combine postage.

If you would like to purchase more than one item from our store and have the shipping costs combined please commit to buy all the items you require then make a request for us to combine the orders onto one invoice and we will adjust the shipping costs accordingly.

Do not pay for your items until eBay have sent you an invoice for payment.

Standard Post

This method of postage requires a signature, delivery should normally take 3-7 days depending on your exact location, the parcel can be tracked and you will be sent a tracking code when the item has been dispatched. If there is no-one to receive delivery a card will be left (we do get quite a few customers who do not get left a card, so if you receive an email confirming despatch and it does not arrive within a few days, then check back with us to confirm it has been posted) and the parcel will be returned to your local post office or depot. The post office will keep it for 2 weeks before returning it to us.

1-3 Days to NSW

3-5 Days to VIC, QLD, ACT

5-7 Days All other States

Express Post

This is the best delivery method offered by all our delivery companies, in our opinion it is the best delivery method to choose, but costs a bit more. With Express Post your order will be delivered within 1-5 days depending on your location, this is guaranteed by AusPost, Star Track and Fast Way who rarely miss the deadline, but in practice there is not a lot that can be done if they do miss.

1-3 Days to NSW, VIC, QLD, ACT

4-5 Days All other States

DHL International Delivery

The best and quickest international delivery option we have, it is generally more expensive than the others but delivery will be 5 - 7 days to USA/Canada and 3 - 5 Days to New Zealand. DHL will start clearing your order with customs before it has even left the Australia, this makes them the quickest delivery service for international deliveries.

New Zealand - $29.95

USA & Canada - $49.95

Returns & Refund Policy

We really want you to be pleased with your purchase from Smiffy's but if for any reason you are not satisfied we will do our best to help you. Below we've outlined possible questions you may have regarding our returns policy. We hope you find all the information you need but should you have any questions please get in touch!

Is it possible to return my order?

Yes it’s possible as long as you have the costume packaging. DON’T THROW IT AWAY

If your costume is not suitable for any reason or your event has been canceled, you are welcome to return it to us for refund.

If unfortunately you find your order is damaged or faulty it can be returned to us for a full refund within 30 days from the delivery date.

PLEASE NOTE: When contacting our Customer Service officers for a faulty item return, you will be given an Australia Post Replied Paid number to facilitate your return. This number must be used when returning your faulty items as we will not be liable for any other postage costs incurred by the customer.

We cannot accept return of wigs, hosiery, make up or Body Paint if they have been removed from their original packaging for health reasons or Items that have been damaged by makeup when trying on - please remove your makeup first!

How do I organise a return?

The most effective way to arrange a return is to open a returns case directly through your eBay account area.

To do this please find the item in My eBay under Purchase History and select Return this item from the More actions drop-down menu. Select the reason for the return and submit your request.

Please enclose either a copy of your packaging slip or a note with your name and the reason why you are returning the item.

Once submitted we will send you all the relevant information needed to return your item for a refund or an exchange.

We suggest returning items with a tracking number through Australia Post.

Refunds are issued on a Monday, Wednesday and Friday

Unwanted, Unsuitable or Damaged Products

Please follow the same procedure as a normal return and select the relevant reason for return.

How long does it take to process a return?

We aim to process all returns every Monday, Wednesday and Friday. Please bear in mind that during busy periods such as Halloween and Christmas the process may take longer than normal.

Please ensure all returning items are in their original packaging with documentation to identify you the customer and the reason why the item/items are returning so not to delay the return process.

Can I exchange my costume if it doesn’t fit?

If you find your costume doesn’t fit we suggest purchasing the costume in the next size and returning the incorrect costume for a refund.

Which products are non-returnable?

The following products are non-returnable:

Underwear
Socks and stockings
Eye lashes
Wigs, beards, facial hair or any type of artificial hair
Prosthetics, fangs or any other fake teeth
Cosmetics
Items and packaging in not new condition

...but we're here to help!