Item is removed from fully working vehicle. It's not new, that's why some used parts can have scratches, can consist used oil, coolant or other fluids. All our parts are genuine!
Item will be sold as it is shown in the pictures
Before buying please make sure this item fits your car. Match your old part with pictures to avoid any disappointments. Some pictures show OEM\Part number and you can match it with your old part. If you are unsure, if this part fits you vehicle, please CONTACT US before buying. It's our pleasure to advise and assist our customers!
NOTE: All ECU'S we are selling are removed from vehicle without any programming or resetting. PLEASE MAKE SURE YOU WILL BE ABLE TO INSTALL, RESET OR PROGRAMME IT ON YOUR OWN, IF NEEDED. RADIO DEVICES come without code.
We always dispatch items within 24 hours (usually same or next day). Combined postage discounts are available for orders of multiple items, please message us listing the items prior to placing the order and we will come back witth a special offer shortly.
Standard shipping to UK and all EU countries takes 5-12 working days. Express shipping takes 1-5 working days. Orders for less than 19.00£ will be posted without tracking number. EUROPEAN UNION P&P costs provided for EU Mainland only! Islands and remote areas will be charged extra.
Shipping outside of EU takes 14-35 working days. Shipping to the remote areas or islands might take more than 30 working days! If you widh to receive item faster, please use Express delivery service and you will receive your item within 1-7 working days.
NOTE: We cannot guarantee delivery terms, if you choose Standard delivery option. Especially on Christmas and other holidays. Please add extra 20 working days to the above.
We accept payment by Credit or Debit Card, PayPal, and bank transfers. Please contact us or pay us within 5 days after purchase.
If payment is not received within 5 days time frame, item will be relisted and unpaid item process against nonpaying buyer will be started. So do not buy if you are not going to pay!
Returns Policy
The mechanical items comes with 14 days warranty.
No any warranty on electrical items.
Please inspect all goods before signing to ensure the item has not been damaged in transit. If the courier refuses simply write DAMAGED and then sign. This is to ensure that if necessary, a claim can be made against the courier company.
If goods prove to be damaged do not sign & contact Alex MB immediately.
In the event that a part is supplied and proven to be incorrect or faulty, Alex MB must be notified within 24 hours. Collection can then be arranged; if a replacement is not available then a full refund will be offered but we cannot cover labour.
In the event that a part is supplied correctly but the customer had made an error, Alex MB must be contacted immediately and the part returned to us within 14 days at the cost of the customer.
Delivery will not be refunded and a 20% fee will then be charged
If item arrives broken, scratched, etc. which was clearly caused during postage, please inform us straightaway and send pictures of package and damaged item.
Please note that only the notices regarding breakage (caused during postage) will be taken into account, which are reported within 2 days after receiving the item. All parts sold under "Buy it Now" format will carry a minimum 14 to 30 days warranty starting on the day after receipt of the part. If the item you receive fails during the warranty period please inform us immediately in writing message to us.
Please note that all items are secretly marked externally and internally to prevent the fraudulent return of another faulty unit.
Please always check pictures carefully, if you have any questions or need parts for your car, which are not listed, CONTACT US anytime. We will always respond!
Working hours:
Monday to Friday - 8:00 to 18:00
Saturday - 8:00 to 14:00
Priority - message