Your advantages
- 100% tested goods / free shipping in DE
- Biggest selection of designer second hand
- Every day 1,000 new individual parts are immediately available in the shop
- Comprehensive authenticity check by our professional purchasing team
- Up-to-date shipping if paid until 2 PM
- 60-day return policy and free returns guaranteed
FAQ - Frequently asked questions on the topics:
Would you like to ask about a discount?
Discounts are unfortunately not possible. We only sell at fixed prices. Alternatively, you can browse our current sales campaigns under our "Promotions" category. Or you can use the price proposal function for selected offers in our range.
What conditions apply to sales promotions?
Promotional offers are only available while stocks last.
Special offers are only available if you use the shopping cart on eBay and process your payment with PayPal, direct debit or credit card.
If you return an item purchased as part of a promotional offer or request a refund for such an item, the amount of the discount will not be refunded.
How can you use the suggested prices?
For technical reasons, only three directly successive proposals are possible for our selected offers with a function for a price proposal. After that, the function is no longer available for 24 hours and the article can only be purchased at the specified fixed price.
Is there more information about the article?
Our item description and photos vary by product group and are limited. We always strive to provide all relevant information in the description. Unfortunately, it is not possible for us to provide further details or photos afterwards. We therefore grant you a 60 day right of return to inspect the item and return it if you do not like it.
What to do if an item is defective?
If an item in your order shows a defect that has not been mentioned, please contact us exclusively via the eBay return form ... go to the overview of your purchases already made and use the "Return this item" button. Then select the relevant point. Tell us your concern and add meaningful pictures. We will get back to you as soon as possible and will endeavor to find a satisfactory solution with you. Please note that if you request a partial refund, your right of return no longer applies and the return is automatically completed.
What needs to be considered with Paypal payments?
When paying with PayPal, the desired delivery address must be correctly stored in the PayPal account to ensure smooth processing. Subsequent changes are not possible, the order will be canceled by us in such cases.
Can individual orders be summarized afterwards?
If you would like to order several articles from the Vite EnVogue assortment, please use the shopping cart function and place your desired articles there. If you then click on your shopping cart, your selected items will automatically be bundled as combined shipping and can be paid for directly. A subsequent summary of individual orders can only be carried out by our customer service on a case-by-case basis.
How does the return work?
Please note our returns instructions included in the package and use our returns portal listed on it to initiate a return . To receive a full refund, return the item in perfect condition with our label within the 60 day return period. Keep your receipt with your return tracking number until you receive your refund and please provide this as a reference if you have any queries about your return. As soon as your refund has been made, we will automatically inform you by email.
How can I cancel an order?
If you want to withdraw from a purchase, you can cancel the respective purchase in your overview of the purchased items. In the event of misuse, we reserve the right to block the buyer.
What are transaction aborts?
In the event of a return or cancellation, you will receive a note on the cancellation of the transaction in your eBay account. If you have not received your refund by this time, please do not decline the request. Wait for your refund and then finally agree to the cancellation request.
