Originally founded in 1996 as a contract tripod manufacturer, Benro developed and began marketing its own brand name - Benro Professional Tripods and Heads - in 2002. By continuously investing in advanced tooling and precision machining in concert with a highly trained design/engineering team, Benro has spared little effort in developing and refining their product line. As a result of their commitment to quality and performance, Benro has become one of the best known, and best-selling brands in China, not to mention a rising star in foreign markets.
Benro continuously strives to develop lighter and stronger award winning products to meet  the needs of the most demanding professional photographers in the world. In 2005, in cooperation with China’s Environmental Protection Agency, Benro once again demonstrated their innovative production abilities by introducing their first basalt carbon tripod. By gathering input from photographers worldwide, Benro has been able to engineer photographic products for designed for use by working pros.
Benro’s mission statement is simple; our products are designed and built to meet or exceed the needs and demands of professional photographers worldwide.

Benro X-Series 3XM
3-Axis Gimbal
for Mirrorless Cameras

Benro X Series 3XM is a 3-axis gimbal stabilizer with a unique swivel handle designed to be compact for travel and allow for different shooting configurations with cameras up to 2.9 lbs.

The Benro X-Series 3XM is a 3-axis gimbal stabilizer with a unique swivel handle designed for different filming angles and compact for travel. Unlike other gimbal stabilizers, which allow for straight holding only, the Benro 3XM allows for both Upright and Carry handling modes. Upright Mode is suitable for high angle and medium angle filming. Carry Mode is best for low angle filming. Combining these options will help you get the most out of your stabilizer. Ideal for cameras up to 2.9 lbs, the 3XM features CNC machining with an innovative design. It’s collapsible handle, makes it perfect for traveling light. The 3XM's ergonomic silicon grip provides comfortable handling at all times. By turning the button on the handle, you can quickly and easily convert your 3XM from high angle to low angle mode, making it simple to track low moving objects, or achieve a low 360°shot comfortably by putting less strain on your wrist, and giving you incredible results.

With a 13-hour battery life, the 3XM is guaranteed to keep up with you during the most extensive days of shooting. With the multi-functional camera control, you can easily select and control your desired camera movements. By pressing down on the Mode/On side button function, you can switch between different shooting modes.

  • With Universal Follow Mode (Pink), the 3XD provides smooth camera movements towards the direction your aiming. You would use this mode when circling around a subject or making several dynamic camera movements following a subject.
  • Locked-down mode (Blue) keeps the camera locked on a subject while moving the gimbal. With this mode you can replicate movements similar to a jib or slider.
  • Horizontal follow mode (Orange) provides smooth and level movement based on where you move the camera horizontally. You would use this mode when doing a lot of dynamic panning movements around corners.

By using the directional button in conjunction with these modes, you can flawlessly and precisely control your movements. The threaded receiver allows for additional attachments, giving you even more flexibility with your shots.

The companion smart phone app allows you to calibrate your 3XM, operate it remotely, adjust parameters, update the firmware, create a panorama, or create a beautiful time-lapse with dynamic motion

For advanced camera control you can directly operate the photo shutter/focus, video record, and zoom directly from the app or handle for Sony and Panasonic cameras in order to make filming more convenient.

The underside of the Benro 3XM handle has an adaptable 1/4-20 threaded hole for mounting the stabilizer to a tripod. This allows you to connect the camera at a particular spot while still using thevarious modes such as Pan track or Lock mode.

The Benro 3XM is ideal for multiple camera types such as: mirrorless, smartphones and action cameras. Boost your production value while traveling light and compact, with the X-Series 3XM Stabilizer.

Boost your production value while traveling light and compact, with the X Series 3XM Stabilizer.

Swivel Handle :
The unique swivel handle is designed for different filming angles and is compact for travel.
LONG BATTERY LIFE
The 3XM will last for 12 hours on a single charge.
SMARTPHONE APP:
Calibrate your 3XM, remotely control your stabilizer and camera, and upgrade your firmware all via the Benro Gimbals App
Three Shooting Modes :
Your 3XM has 3 modes: Universal Follow Mode, LockedDown Mode and Horizontal Follow Mode.
Each mode allows you to control how the gimbal functions for different shooting scenarios.
Quick Storage Case :
The included carrying case allows you to retain the individual axis positions which will save you a lot of setup time at your next location.

Specifications:

  • Number of Axes: 3-Axis (Pitch, Roll, Yaw)
  • Rotation Range: Yaw (Pan): 360° Pitch (Tilt): 360 Roll: 360°
  • Follow Speed Pan: 120°/s Tilt: 120°/s Roll: 120°/s
  • Load Capacity (lb):2.9 LB (1800g)
  • Minimum Weight: 8.82 oz (250g)
  • Ports: 2.5mm for headset /mini USB
  • Wireless Frequency Band:  2.4 GHz
  • Wireless Protocol:  Bluetooth 4.0
  • Battery Type: 2x26500
  • Battery Capacity (mAh):  3200 (mAh)
  • Battery Capacity (Wh): 23.68Wh
  • Battery Runtime: 13 hour
  • Battery Chemistry: Lithium-Ion
  • Operating Voltage: 6v to 8.4
  • Operating Current: 230 to 6000 mA
  • Operating Temperature: 14 to 113°F / -10 to 45°C
  • Mounting: 2 x 1/4"-20 Female Thread 1 x 3/8"-16 Female Thread
  • Roll Motor Offset Angle: 360
  • What phones are compatible: Apple iPhone and android version above 6.0,
  • Which cameras are compatible SONY A7/9、RX & Panasonic GH4/5/5S
  • For use with cameras under 2.9 lb

Included in kit:

  • Carrying Case
  • Tripod
  • Two batteries
  • Sony camera cable
  • Panasonic camera cable
  • Charger USB charging cable
  • Lens support adapter

Item Condition

Item is a demo unit.

Seller Information


About Us

Wow! It's hard to believe but we just celebrated our 18th year of selling on eBay! We have the highest eBay seller rating demonstrating our commitment to deliver the very best customer service while offering the best in photographic accessories. We strive to deliver the very best in quality merchandise at competitive prices, knowledgeable advice, low cost shipping, and the least amount of hassle for you, our customer! I think our feedback shows we have accomplished this. We thank the thousands of customers that have helped us reach this milestone and hope that we can continue to serve the eBay community for many years to come.

The Philly Photo Promise

We do not sell any products that we would not use ourselves. We are photographers first and retailers second. We primarily sell what we know; photographic equipment! We thoroughly examine and try out every piece of equipment before adding it to our assortment of quality products. Our aim is to sell you the item that will solve your problem and not just another box of stuff. You can buy with confidence that you will spend your hard earned money on quality items that are backed by our outstanding feedback, excellent customer service, top notch pre and post sales support and over 30 years of photographic experience.

Authorized Dealer

Philly Photo Supply is a fully authorized agent for every brand we sell. We buy directly from each authorized vendor and provide full factory warranties for each and every product we sell. We do not sell "gray market", counterfeit, or unauthorized copies of any product. You can rest assured that your new product is an original manufacturer supplied product supplied in it's original packaging with original factory warranty. No ifs, ands, or buts!

Contact Information

We at Philly Photo Supply are accessible through just about every communication medium available today. We actively harness the technology of the web to open the lines of communication to our customers around the world. Our aim is to answer your questions instantly.

Contact Us

We are located in the Eastern Time zone of the US (GMT-5). Our normal hours of operation are weekdays from 10AM to 5PM ET. Please consider this carefully before calling or expecting a fast answer to an email.

Email

As required by new eBay regulations, for your safety and security, we request that you contact us through the eBay message system.
For situations that require a faster response or lengthy conversations that are not suited well for emails, we are available through the contact information on our website.


Store Policies

Best Offers

Our aim to is to give every buyer the best value we can and make a reasonable profit. We are a profit making company and not a charity. We cannot continue to offer our low prices and great service if we give our merchandise away. We only decline offers that do not make sense (cents) for us to accept.

For us best value is not just the lowest price on eBay, but the best overall value of product price, free goods if offered, shipping price, our super fast shipping and Top Seller customer service. When you compare our offer to other sellers, compare the total package!

Philly Photo uses the Best Offers feature for several specific reasons:

  1. eBay allows us to offer Free Shipping to US buyers but this puts international buyers at an unfair disadvantage since we must always pay shipping. We feel this is unfair, therefore we use Best Offer so that international buyers get the same discount given to US buyers for the free shipping. US buyers should be aware that we will often decline their offers because the free shipping is the Best Offer available for that item. This is often the case with items under $100 or items shipped to the west coast.
  2. Many suppliers require that we post a fixed Minimum Advertised Price. For these suppliers we use the Best Offer feature so that you can purchase the item at a discounted price. In many cases we also offer free goods or free shipping on these items. US buyers need to calculate the free shipping as part of the discount, since we are paying the shipping. Depending on the offer, we will also not include any free items with Best Offers.

We carefully analyze each and every offer to see if it makes sense for us to make the deal and we really want every sale we can get.

Free Shipping

The truth about "free" shipping, not surprisingly, is that it is not really free. UPS, FedEx, and the US Postal Service do not deliver packages for free. When anyone offers free shipping it means you, the buyer, are not paying for shipping but the seller is. Since there is a cost to this, it ultimately affects the discounted price of the products we offer and how we calculate best offers.With lower priced items (items under $50) there are times when the cost of shipping exceeds the amount we would allow for a discount.

OUR BUSINESS IS NOT TO MAKE A PROFIT FROM SHIPPING!

We also shop on eBay and hate high shipping fees. We would not think of doing this to others. We charge a fair price over the actual shipping cost to cover our supplies, gas to and from the post office, UPS etc.

We will try to give our customers a choice of cheap or fast shipping. We have not found any reliable company that is both fast and cheap! Either way the choice is totally yours.


Payment Terms

All items must be paid for in five days unless prior arrangements have been made.

We accept and prefer PayPal, the online payment system but we also accept Visa, MasterCard, American Express, Discover and other forms of payment that eBay prohibits listing here. Email for details.

Philly Photo Supply reserves the right to refuse certain types of payment if we feel it is in our best interests to do so. A buyer is still required to complete a transaction with some other mutually acceptable means of payment should we refuse to accept an invalid payment type.

We cannot emphasize enough that these types of problems can all be avoided by asking questions before bidding.

PayPal Payments

We will refuse or refund any PayPal payments that are not protected by the PayPal Seller Protection program.

Credit Card Payments

We accept Visa, MasterCard, American Express, and Discover. You will be directed to PayPal (we process our credit cards through PayPal) where you can pay directly with your credit card. Items paid for by credit card will only be shipped to the billing address of the credit card and a signature is required upon delivery on items over $250.00US.


Returns

We know people make mistakes, change their minds or find that an item just does not fit their needs. You can return or exchange a new item purchased from Philly Photo Supply within thirty (30) days from receipt under the following conditions:

Buyer must obtain authorization prior to returning an item and ship the item back to us within 7 days of receipt of the authorization. Items returned to us without authorization or more than 10 days from issuance of the return authorization will be refused and returned to the buyer at the buyers expense.

Item must be returned in the same salable condition as it was when shipped. Item must be returned with complete packaging, tags, labels, instructions, and original manufacturer supplied accessories. Returned items will be inspected upon return and should the item be incomplete, show signs of use, exhibit damage, contain stains or odors from cigarettes the item will be returned to the buyer at the buyers expense. Items returned with missing packaging or accessories maybe assessed a restocking charge.


Feedback Policy

As a seller on eBay, we understand first hand the importance of feedback. We have been selling on eBay for over 10 years and we have always left feedback for our buyers, always, regardless of whether or not feedback has been left by the buyer. Our primary concerns are shipping your order accurately and fast, maintaining sufficient inventory to meet the needs of our customers, and insuring that our listings are both accurate and priced competitively. Beyond that, we get to feedback when we have the spare time to do it. Please be assured we will leave feedback. Do not send emails requesting feedback, as this generate the same response as above and will only clog up our in-box even more.


Important Information for US Buyers


US Warranty

Warranty information is contained on or within the packaging of all products we sell, or will be provided upon request. We will gladly exchange any initially defective products within 7 days of receipt. After 7 days, all claims under the factory warranty are with the original manufacturers or their agents in the US. Items must be returned post paid. Philly Photo Supply makes no claims or representations otherwise. All warranties are subject to federal and state statutes.


Shipping

For Continental US shipments, we use FedEx, UPS and US Postal Service. For international information, see below.

When offered, Free Shipping is for ground shipping to the 48 contiguous states with our choice of carrier.

There maybe a slight surcharge applied to orders shipped to AK, HI, PR, VI, Guam, APO, FPO or areas classified as "remote" by UPS. We ask that buyers from these location request a quote prior to buying or wait for a final invoice prior to making payment. Do not assume that we will pay 100% of the shipping to remote locations.

Per new eBay seller rules, shipping insurance is the responsibility of the Seller and the actual insurance amount has been included in the Handling Fee. Our Handling Fee includes some or all the following costs: insurance coverage, cost of packing materials, postage service fees, pick up fees, and preparation of documentation.


Important Information for International Buyers


Warranty Information

Manufacturer's Warranty: Item is warranted against defects in materials and workmanship by a US warranty.  Item may be covered in non US locations by the local distributor but the buyer should contact the local distributor prior to purchase to confirm details on local warranty coverage , if any. Defective items may require transport back to the US for warranty service at the expense of the buyer for transport both to and from the service facility.No other warranties are offered or implied.
Philly Photo Supply can act as the buyers agent in the US provided the buyer pays shipping to Philly Photo Supply, the vendor, and return shipping to the buyer.

Items must be returned to the manufacturer or their agents for warranty service. It is the buyers responsibility to pay the cost of shipping for items returned for warranty service.

International Shipping

We participate in the eBay Global Shipping Program
Learn about the eBay Global Shipping Program

Many items shipped overseas by Philly Photo Supply are packed in irregular sized containers due to their shape and size. These items are not oversized by U S Postal Service standards, but are considered oversized by some foreign postal carriers and can incur additional handling charges upon final delivery. These charges are added by the courier and not Philly Photo. The size of these items sometimes prevents us from combining items into one order.

Per new eBay seller rules, shipping insurance is the responsibility of the Seller and the actual insurance amount has been included in the Handling Fee. Our Handling Fee includes some or all the following costs: insurance coverage, cost of packing materials, postage service fees, pick up fees, and preparation of documentation.

Customs and Import Taxes

Importation of items from another country can cause significant delays in the arrival of your item. We will can give the approximate shipping times for the arrival of your item but these do not allow for delays by customs officials in both the US and at the final destination. Please consider this in your expectations for travel time and in leaving appropriate feedback. We will remove any feedback that refers to slow shipping caused by customs delays.

Most foreign countries impose a duty, customs charge or value added tax on items shipped from the US. This charge is added by the shipping company, not us, and collected at delivery. This money is collected by your government and none of it comes to us. Please check with YOUR postal or customs authorities to determine the amount and reporting requirements. We have a difficult time understanding our own tax system and we have absolutely no desire to figure out the customs of the 50 or so other countries we ship to.

We will not under-value or declare items as a gift on customs forms to enable the avoidance of customs fees. This is against US and international Postal Regulations.

We accept no responsibility, financially or legally, for any customs duty or VAT charged to items upon final delivery. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. We will remove any feedback that refers to unfair customs charges.