Company Profile 

EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its intelligent devices and cloud-based platform. Established in 2013, EZVIZ dedicates itself to creating a safe, convenient and smart life for users through its intelligent devices, cloud-based platform, and AI technology. The innovative products and services from EZVIZ can be applied to home, workplaces, stores, schools, and more. EZVIZ empowers partners to share our unique cloud services, and together we build a thriving IoT ecosystem.

Brand Story
Starting off as a small team with the ambition to bring innovative technologies to more people, EZVIZ has been striving to push the boundaries, daring to dream and create innovative products and services. Since its establishment, EZVIZ has been recognized by consumers worldwide and achieved significant technological and sales breakthroughs.

Today, with the vision of becoming the most reliable and respected smart home security brand, combined with cutting-edge technology and extensive experience built up over the past few years, EZVIZ is ready to create a safe, convenient and smart life for everyone.

We accept returns. Please contact our customer service team immediately if:
• You changed your mind and wish to request a return
• Your product was damaged during transit
• You are not satisfied with any product that you have purchased.

*Please note that you must comply with all returns instructions provided to you via your registered email address. All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders cancelled while in transit.