If you are wanting to collect the item you will need to choose local collection and pay on collection. Otherwise we will dispatch the item normally.
Terms and Conditions
Payment
After winning an auction or Buy It Now purchase you must complete payment. We take non-paying bidders very seriously and reserve the right to report any non-payment or fraud to collection services and credit reporting agencies.
Our preferred method of payment is PayPal. We also accept Credit or Debit Card payment via our secure sales line number. All transactions will be subject to rigorous fraud checking and delivery will only be made to the registered card holders address. Delivery to an alternative address will be available at our discretion. Other acceptable forms of payment are Bank Transfer, Postal Orders and Cheques to our Business address. Cheques are subject to a waiting period of 5 working days before goods are dispatched.
UK Mainland and International Postage
*Shipping price listed on eBay is for Mainland UK ONLY. Other locations will be more expensive*
*For Ireland, Scottish Highlands and International shipping you must contact us PRIOR to bidding for a price*
*ALL International customers must provide an e-mail address and telephone number*
*We charge a postage fee to meet the costs of materials and labour*
Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if you are paying by cheque. N.B. All items MUST be checked before being signed for. Your signature verifies receipt in good, undamaged condition. Any damaged items signed for cannot be refunded or exchanged.
Terms
All used parts come with a 3 month warranty unless stated otherwise. All new parts are supplied with a 12 months warranty. Warranty varies on used items, please refer to listing details or contact us for more information. N.B. People have different opinions on condition when describing used parts. Always view the listing pictures carefully, and if you have any queries please contact us prior to bidding / buying. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we will be happy to help!
Returns
Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty or incorrect, we will also refund the postage costs.
Please note: As a UK based seller all new and used parts available are for right hand drive vehicles. If you are purchasing this part for a left hand drive vehicle and are unsure if it will fit please ask before purchasing. If you do not ask and the part does not fit we will not accept responsibility for the error.
ITEM CONDITION
All our parts comes from a used vehicle and Fully Tested before removal.
Might have signs of normal wear like scruffs, rust marks and scratches.
We take pictures of every single item, so you can see its exact condition.
PARTS SHOWN IN PICTURE IS WHAT YOU WILL RECEIVE, unless description states different.
BULKY ITEMS SUCH AS A BUMPERS, BONNETS AND THE REST OF THE BODYWORK
We take pictures of every single item, so you can see its exact condition.
You MUST check and inspect the item when you received it. We pack and protect all the items very carefully, however, sometimes during the transit could be damaged. If the item arrived damaged - please DO NOT sign it and send it back to us. We only accept the DAMAGED body/bulky items if they are NOT SIGNED. In this case we could file a claim for the courier company. If you SIGNED for the item - means that you are SATISFIED with the condition received.
You should contact with us immediately after the DAMAGED item is NOT signed and sent back with the courier to return with all details provided.
All of the BODYWORK parts are SOLD for RE-SPRAY. We could not guarantee any coding or color matching.
ENGINES, GEARBOXES, INTERIORS ETC
Large items which is sent by the pallets could take additional days to be delivered, as there is a different courier service providers used.
FITMENT AND COMPATIBILITY
It is the buyer's responsibility to determine whether the part will fit their car. YOU MUST KNOW YOUR PART NUMBER.
If you have any doubts - check with your local dealer or other sources to make sure that you're purchasing the right part.
Most electronic parts such as Radio's, ECU's, etc may need to be CODED by Auto Electric specialist.
We do not guarantee color matching on any parts, unless color code provided.
SHIPPING AND HANDLING
For most items, UK mainland shipping is free and will be shipped no later than next working day of cleared payment.
If you would like faster shipping we can offer a £10 express delivery option for most of our items. You must pay shipping charges at checkout, these charges are NON-REFUNDABLE.
If the item not received in time please check the Tracking Number which is always provided.
Before leaving negative feedback for not received, damaged or not working item please contact us first as we ready to sort it out ASAP.
INTERNATIONAL SHIPPING
RETURNS
We will accept returns within 30 days of receiving the item.
If you are reporting that item is faulty, only PROFESSIONAL explanation by the garage will be accepted (scanned or photographed diagnostic report).
All our parts are marked and will be inspected once received. Only parts with our mark and in original pictured condition will be refunded.
If the item was damaged during shipment - you MUST give us PROOF that the carrier is at fault in order for us to file a claim.
We're not responsible for installation errors, labor expenses and/or any other expenses that may occur.
Return shipping costs are BUYER'S responsibility.
If you are RETURNING the item as "Does not fit" or with any of the not genuine reason (without professional explanation by the approved garage) - there will be a 20% handling fee applied + our cost to postage to you deducted from the refund money. You MUST be sure what you've ordered.
Our License Number Environment Agency Permit SPR/GB3804MR