Return & Refund
Refund or replacement request is available only the requests within 30 days
after parcel received & returning the item as the same condition as
received.
Please
contact us to request a return authorization. Your name, auction number, and
reason for return should be included in the email. All items returned must
contain all original packaging materials.
Please
repack the item carefully. Items returned will be tested and a new replacement
will be shipped to the buyer immediately when found defective. In the event
that a suitable replacement is not available then a refund will be issued.
Shipping, handling and insurance fees are non refundable.
If
the item is found non-defective, the item will be sent back to the buyer at
buyer's expense. Items returned without RMA number will be refused and returned
to the sender. Buyer is responsible for All Return Postage and Shipping
Charges. Buyer is responsible for additional shipping costs for items that are
returned refused and/or undeliverable. We do not accept any returns without an
authorization number on the box or label it is being returned in.
If
buyer choose to exchange an item due to change of mind or choose the wrong size
or color, buyer is responsible for all Return Postage and Replacement Postage.