Dispatch and Shipping

## FREE Royal Mail Delivery to all UK delivery addresses with no minimum spends required.

##"Royal Mail 2^nd Class Delivery" For fast and efficient delivery within 2-3 days.  Orders placed before 2:00pm Monday to Friday and 09.00am Saturday will be dispatched on the same day. Any lost in transit where you will be eligible to receive either a replacement or full refund after a week of due delivery date.

##”NEED URGENT” Choose Fast shipping by “Royal Mail 1st Class Delivery” for a small surcharge. Tracked shipping within 1-2 working days to be delivered your goods all over in UK. Other shipping service also available please check shipping information for more.

## European Union – Royal Mail International Standard Post. Takes up to 7 working days and sometimes beyond 7 days depending on the Postal delivery system in respective countries.

## Rest of the world – Royal Mail International Economy Post. Deliveries for the rest of the world could take up to 4 weeks and charge the same amount of delivery charge as per European Union.

##We only ship to the address registered with eBay. If you require a specific address to ship the order to, please make sure that you enter this in the order confirmation before confirming payment.

##Once you place an order, you are agreeing to purchase the item chosen. So, please do not buy or bid unless you intend to complete the purchase.

##Although we ship very fast expect next day delivery as per Royal Mail promise, we do not guarantee a specific date or day for delivery as that is in the hand of the Royal Mail or the delivery company as used.

##There is no special Delivery service or courier service on Sundays or Bank Holidays.

## Please contact us immediately if you have any concern before leaving unfair bad reviews where the problem can easily be able to resolve on your favour by negotiation. While we are using the fasted possible delivery method for you to have the items purchased quickly s possible, sometime there may be delays from the Royal Mail. Please do not leave bad reviews just because Royal Mail is not able to deliver the item in time as it completely out of the sellers’ control.

 

Return and Refunds

##We offer 30-day money back guarantee in line with eBay customer promise for all goods shipped correctly that are not required. If the item is not required, please send the item back for a full refund in its original condition, unused with its original packaging. The buyer will be responsible for all return postage costs for the return.

##For items which are faulty or wrong item received, please notify us within 14 days by e-mail through eBay messaging channel. We will send you pre-paid return envelope so you can return it back to us. Upon receiving we will either send you a replacement or give you a full refund as you wish.

##When returning an item please put a note with the fault or the reason for return and your Ebay order ID and telephone number to ensure your return is handled as quickly as possible. A photo shot of the actual fault where possible would help to resolve your issue promptly.

##Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 30 working days after the day you receive the item. Find out more about your rights as a buyer and exceptions

Thank you for your cooperation

KIMUKLIMITED