Warranty and Refund Policy: Accidental damage is not covered and all damages caused by the end-user will void the warranty. Warranty does not cover any software that we didn't install and unauthorized repair/upgrades. An RMA number will be issued once the item is claimed for warranty. You can claim a refund for any computer not working within the first 30 days of arrival. No System can be returned without authorization from the RMA department, they will provide instructions on what needs to be done. Item returned for replacement or refund must be accompanied with RMA# and properly packed with the original item. |