1. We accept payment via PAYPAL ONLY on our store. It is easy and safe for you to pay by credit cards, debit cards, bank transfers and PayPal account balances.
(Non-payment may result in a UPI (Unpaid Item) being put on your account. eBay will automatically close your account if you accumulate 4 UPI's total.)
When package arrives, you may need to pay for the import duties in case that occurred for certain goods, please confirm you could finish your location Custom clearance before you order the item,you could kindly give us some suggestions about that when you leave us the order, we promise to do our best to help you!
Avoiding some unnecessary trouble, please confirm you could finish your location Custom clearance before you order the item,please check with your country's customs office to inform us what we should declare its value before shipping.
PLEASE NOTE: S&H DOES NOT INCLUDE DUTIES, LOCATL TAXES OR ANY OTHER IMPORTATION FEES.
We are not responsible for any buyer's location custom duty or import tax.
1. WORLDWIDE SHIPPING. (Except APO/AFO,Each Country Protect Areas,Remote areas ect).Our shipping method contains: DHL, UPS, EMS, FedEx, SpeedPak(item no battery), CNpost (more than 0.5Kg), NLpost and other international express and standard shipping way.
2.Orders processed within 24-48 hours of payment verification(excludes weekends and holidays).
3. We only ship to confirmed ebay orders addresses. Your PAYPAL&ebay orders address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 45 days from payment, please contact us by ebay message. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
8.Delivery time:
UK stock item will delivery within 2-3 business days after you pay for it;
USA stock item will delivery within 2-5 business days after you pay for it;
Other item will send from China,please compare the following time(Other countries or remote areas may take longer.)
| Country | Delivery Time | ||||||
| Working Days(not including holiday) | 5-7 | 8-11 | 12-14 | 15-19 | 20-22 | >22 | |
| Working Days+Saturday+Sunday | 5-9 | 10-15 | 16-20 | 21-25 | 26-30 | >31 | |
| United States | Rate(item arrived) | 5.1% | 50.1% | 29.6% | 10.5% | 4.7% | Contact seller |
| United Kingdom | Rate(item arrived) | 9.9% | 63.2% | 19.1% | 3.4% | 4.4% | Contact seller |
| Australia | Rate(item arrived) | 21.4% | 50.0% | 14.3% | 7.2% | 7.1% | Contact seller |
| France | Rate(item arrived) | 10.5% | 28.6% | 43.8% | 10.1% | 7.0% | Contact seller |
| Germany | Rate(item arrived) | 11.1% | 22.2% | 30.3% | 20.9% | 15.5% | Contact seller |
| Canada | Rate(item arrived) | 0.0% | 47.1% | 31.4% | 17.6% | 3.9% | Contact seller |
| Spain | Rate(item arrived) | 3.5% | 25.0% | 47.9% | 12.9% | 10.7% | Contact seller |
(Other countries or remote areas may take longer.)
Warranty:
1. One Year Manufacturer's Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 6-month warranty.
3.If item is damaged or defective on arrival,buyer can either requests a refund or replacement,and postage will be paid by us,meanwhile,the item must be returned.
Note:
- A. Customs duties is neither included in the item value nor the postage,which should be in the responsibility of buyers.
- B. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Return/Refund
1. You have 7 days to contact us and 10 days to return it from the date it was received.WE WILL ISSUE YOU A REFUND OR REPLACEMENT!
2. All returned items MUST BEin the original packagingand you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your eBay ID.
3. We will refund your full winning big amount, upon receipt of the item in its original condition and packaging with all components and accessories included, after both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement.
4. Return shipping is to be paid by the Buyer.
Welcome to do business with us,we're one of the leading manufactures for medical devices and medical accessories in world.
Our business activities focus on product lines below:
1) A wide range of versatile Patient Monitors suitable for all hospital setting, including OR, ER, Recovery Room, General Patient ward
2) Monitoring Accessories maximal compatibility for all major brands (GE, Philips, Schiller, Collin, CSI, Critikon, Nihon Kohden, etc.): including, Reusable Spo2 Sensor & Ext-Cable, ECG cable, EKG cable, NIBP cuff, Air-hose, Temp probe
3) ECG machine and its accessories
4) Infusion pump and Syringe Pump system
5) Obstetrical product: Fetal Doppler, Colposcope
6) Medical Imaging Systems: Color Ultrasound Scanner, Portable Ultrasound System
7) A wide range of compatible ultrasound probes and repairable ultrasound probes
8)Home Medical Monitor,Breathing Spirometer ,Nebuliser,probes,Pulse Oximeter,electronic thermometer,Blood Pressure Monitor etc......
We hopes to cooperate with international companies to supply more innovative design and advanced technology products.We sincerely welcome you to become one of our global partners.
We are looking forward to establishing a successful business relationship with you.
We take joy in helping you get the gear you want at at the price you need.
Please contact us first if you have any problem with your order and items, We will do our best to solve any problem. Open case and negative feedback is not conducive to solve the problem for both sides. Thanks for your kindly understand.
Contact us:
Please don't hesitate to contact us with any questions or concerns.
You can contact us via ebay message using the "ask a question" link below. (Please allow 24-48 hours to receive a response, response time may change during peak periods.)
All emails will be answered within 24 hours on weekdays(Our office hours are: 9:00 a.m to 6:00 p.m (GMT+8) on weekdays,in this time,we may could reply you in time.)
All emails will be answered within 48hours on weekends and public holidays (China)(Our office is closed on Sunday and public holidays (China),Our customer-service will reply the emails may get delay,We apologize for the late reply during the those times,and thanks for your kindly understand.)
If you do not receive our reply within 48 hours, please kindly re-sent your email and we will reply to you as soon as possible.
Anything,please contact us by ebay message,we'll service you asap!!!
1. We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
2. We will reply you in 24 hours on business days（48 hours on weekends and holidays), please note the time difference, so,kindly don't take any action on eBay before getting a reply from us.
3. If you are satisfied with our products and service, please do not forget to leave a good feedback and 5 star review to us, thanks in advance.
