Technical Data
Manufacturer Part Number | 36902 |
Width 1 [mm] | 141,4 |
Height 1 [mm] | 50,1 |
Thickness 1 [mm] | 17 |
Brake System | ATE |
Warning Contact Length [mm] | 210 |
Wear Warning Contact | incl. wear warning contact |
Number of wear indicators [per axle] | 2 |
Weight [kg] | 1,22 |
NOTE
All tech data details in the listings description section are provided from official manufacturers' tech databases. We always suggest checking fitment with our dedicated support before purchases.
Dear customers!
We are sorry to inform you, but due to virus outbreak there might be postal delays and unpredicted holds for orders with "Economy delivery" method. To ensure that this situation will not affect your shopping experience we kindly advice you to pay attention to our "Express delivery" options, as it works without any limitations as for this moment.
Thank you for your understanding.
Reference Numbers
MERCEDES-BENZ | 000 421 24 10 | Original Reference OE |
MERCEDES-BENZ | 002 420 38 20 | Original Reference OE |
MERCEDES-BENZ | 002 420 56 20 | Original Reference OE |
MERCEDES-BENZ | 002 420 69 20 | Original Reference OE |
MERCEDES-BENZ | 003 420 64 20 | Original Reference OE |
MERCEDES-BENZ | 0044205620 | Original Reference OE |
MERCEDES-BENZ | A 000 421 24 10 | Original Reference OE |
MERCEDES-BENZ | A 002 420 38 20 | Original Reference OE |
MERCEDES-BENZ | A 002 420 56 20 | Original Reference OE |
MERCEDES-BENZ | A 002 420 69 20 | Original Reference OE |
MERCEDES-BENZ | A 003 420 64 20 | Original Reference OE |
VW | 2D0.698.451A | Original Reference OE |
VW | 2D0.698.451C | Original Reference OE |
VW | 2D0.698.451D | Original Reference OE |
VAG | 2D0 698 451A | Original Reference OE |
VAG | 2D0 698 451C | Original Reference OE |
VAG | 2D0 698 451D | Original Reference OE |
FERODO | FSL1039 | Aftermarket |
FERODO | FVR1039 | Aftermarket |
ZIMMERMANN | 21621.170.1 | Aftermarket |
FTE | BL1440A2 | Aftermarket |
FTE | BL1440B2 | Aftermarket |
FTE | BL1440C2 | Aftermarket |
SWAG | 10 91 6162 | Aftermarket |
TRISCAN | 8105 101601 | Aftermarket |
TRISCAN | 8110 23009 | Aftermarket |
TRISCAN | 8110 23071 | Aftermarket |
PEX | 7.416S | Aftermarket |
DELPHI | LP 1044 | Aftermarket |
DELPHI | LP 1595 | Aftermarket |
DELPHI | LP3664 | Aftermarket |
METZGER | 0579.02 | Aftermarket |
METZGER | 1170237 | Aftermarket |
AKEBONO | AN-4266K | Aftermarket |
AKEBONO | AN-4266KE | Aftermarket |
FMSI-VERBAND | D0951-7850 | Aftermarket |
FMSI-VERBAND | D1545-8753 | Aftermarket |
BORG & BECK | BBP1491 | Aftermarket |
METELLI | 22-0571-0 | Aftermarket |
METELLI | 22-0571-1 | Aftermarket |
DOYEN | RBP137 | Aftermarket |
OJD (QUICK BRAKE) | 109-1200-1 | Aftermarket |
OJD (QUICK BRAKE) | WS 0168 B | Aftermarket |
NK | 223328 | Aftermarket |
OPTIMAL | 10051 | Aftermarket |
OPTIMAL | BP-10051 | Aftermarket |
MAPCO | 6748 | Aftermarket |
MEYLE | 025 216 2117 | Aftermarket |
MEYLE | 025 216 2117/PD | Aftermarket |
REMSA | 0579.00 | Aftermarket |
ROADHOUSE | 2579.00 | Aftermarket |
JAPANPARTS | PP-0521AF | Aftermarket |
ICER | 141102 | Aftermarket |
ICER | 141102-046 | Aftermarket |
ICER | 141102-203 | Aftermarket |
VAICO | V10-8152 | Aftermarket |
VAICO | V30-8153 | Aftermarket |
PE Automotive | 086.358-00A | Aftermarket |
HAVAM | HP2992 | Aftermarket |
GUD FILTERS | GBP057900 | Aftermarket |
BARUM | BA2233 | Aftermarket |
LPR | 05P1614 | Aftermarket |
LPR | 05P1614A | Aftermarket |
LPR | 05P609 | Aftermarket |
LPR | 05P609A | Aftermarket |
TRUSTING | 587.0 | Aftermarket |
TRUSTING | 587.1 | Aftermarket |
TRUCKTEC AUTOMOTIVE | 02.35.084 | Aftermarket |
ROULUNDS BRAKING | 627481 | Aftermarket |
ROULUNDS BRAKING | FO 627481 | Aftermarket |
SCT - MANNOL | SP 301 PR | Aftermarket |
ASHIKA | 51-00-0521 | Aftermarket |
NECTO | FD6676A | Aftermarket |
NECTO | FD6676N | Aftermarket |
NECTO | FD6676V | Aftermarket |
MGA | 411 | Aftermarket |
Brake ENGINEERING | PA1099 | Aftermarket |
APEC braking | PAD918 | Aftermarket |
APEC braking | PD3478 | Aftermarket |
DON | CVP071 | Aftermarket |
DON | PCP1656 | Aftermarket |
FENOX | BP43102 | Aftermarket |
FREMAX | FBP-1034 | Aftermarket |
HELLA PAGID | 8DB 355 008-341 | Aftermarket |
HELLA PAGID | 8DB 355 014-421 | Aftermarket |
HELLA PAGID | 8DB 355 030-771 | Aftermarket |
BERAL | 2162117004045073 | Aftermarket |
SASIC | 6216132 | Aftermarket |
JP GROUP | 1163708110 | Aftermarket |
GIRLING | 6112622 | Aftermarket |
BRECK | 21621 00 705 10 | Aftermarket |
KAWE | 0579 00 | Aftermarket |
fri.tech. | 587.0 | Aftermarket |
fri.tech. | 587.1 | Aftermarket |
TOPRAN | 112 167 | Aftermarket |
E.T.F. | 12-0688 | Aftermarket |
CIFAM | 822-571-0 | Aftermarket |
CIFAM | 822-571-1 | Aftermarket |
AKRON-MALÒ | 1050387 | Aftermarket |
WOKING | P4793.00 | Aftermarket |
VILLAR | 626.0609 | Aftermarket |
VILLAR | 626.0609A | Aftermarket |
VILLAR | 626.1614 | Aftermarket |
VILLAR | 626.1614A | Aftermarket |
SIMER | 689 | Aftermarket |
RAICAM | RA.0628.0 | Aftermarket |
ST-TEMPLIN | 03.120.8700.270 | Aftermarket |
BLUE PRINT | ADU174272 | Aftermarket |
DT Spare Parts | 4.91904 | Aftermarket |
MASTER-SPORT GERMANY | 13046070832N-SET-MS | Aftermarket |
KLAXCAR FRANCE | 24400z | Aftermarket |
MAXGEAR | 19-0597 | Aftermarket |
DAFMI | D147E | Aftermarket |
DAFMI | D147EI | Aftermarket |
COMLINE | ADB0453 | Aftermarket |
COMLINE | CBP0453 | Aftermarket |
MOTAQUIP | LVXL175 | Aftermarket |
ASHUKI | P1-1157 | Aftermarket |
VEMA | 836280 | Aftermarket |
VEMA | K618701 | Aftermarket |
GALFER | B1.G102-0396.2 | Aftermarket |
ALANKO | 10300008 | Aftermarket |
ALANKO | 10301450 | Aftermarket |
JAPKO | 510521 | Aftermarket |
KAMOKA | JQ1012078 | Aftermarket |
DENCKERMANN | B110469 | Aftermarket |
ABE | C2W004ABE | Aftermarket |
BSG | BSG 60-200-008 | Aftermarket |
WEEN | 151-1752 | Aftermarket |
JURATEK | JCP1039 | Aftermarket |
WAGNER | WBP21621A | Aftermarket |
DJ PARTS | BP2382 | Aftermarket |
PROTECHNIC | PRP0147 | Aftermarket |
PROTECHNIC | PRP0147-3M | Aftermarket |
PROTECHNIC | PRP1418 | Aftermarket |
KRAFT AUTOMOTIVE | 6011091 | Aftermarket |
PATRON | PBP1039 | Aftermarket |
ASAM | 71398 | Aftermarket |
STELLOX | 590 000B-SX | Aftermarket |
LYNXauto | BD-5338 | Aftermarket |
CASALS | BKM1039 | Aftermarket |
EASYPARTS | BRE217 | Aftermarket |
PROCODIS FRANCE | PF1150 | Aftermarket |
PROCODIS FRANCE | PF11501 | Aftermarket |
BREMSI | BP2688 | Aftermarket |
SPIDAN | 32211 | Aftermarket |
HELLA | 8DB 355 008-341 | Aftermarket |
HELLA | 8DB 355 014-421 | Aftermarket |
HELLA | 8DB 355 030-771 | Aftermarket |
ATE | 13.0460-7083.2 | Aftermarket |
ATE | 607083 | Aftermarket |
PAGID | T1142 | Aftermarket |
PAGID | T1142P8027 | Aftermarket |
PAGID | T1826 | Aftermarket |
VALEO | 540793 | Aftermarket |
VALEO | 598045 | Aftermarket |
VALEO | 671045 | Aftermarket |
VALEO | 872621 | Aftermarket |
BOSCH | 0 986 424 463 | Aftermarket |
BOSCH | 0 986 TB2 031 | Aftermarket |
LEMFÖRDER | 20536 04 | Aftermarket |
TEXTAR | 21621 173 0 5 T3078 | Aftermarket |
TEXTAR | 2162102 | Aftermarket |
TEXTAR | 2162170 | Aftermarket |
TEXTAR | 2473901 | Aftermarket |
CHAMPION | 571846CH | Aftermarket |
JURID | 571846J | Aftermarket |
JURID | 571846J-AS | Aftermarket |
BENDIX | 511804 | Aftermarket |
BENDIX | 571846B | Aftermarket |
MAGNETI MARELLI | 323700010800 | Aftermarket |
MAGNETI MARELLI | 323700030200 | Aftermarket |
MAGNETI MARELLI | 363700201142 | Aftermarket |
MAGNETI MARELLI | 363700201826 | Aftermarket |
MAGNETI MARELLI | 363700450081 | Aftermarket |
MAGNETI MARELLI | 363702160396 | Aftermarket |
MAGNETI MARELLI | 363710201826 | Aftermarket |
MAGNETI MARELLI | 363802160381 | Aftermarket |
MAGNETI MARELLI | 363916060322 | Aftermarket |
MAGNETI MARELLI | 430216170396 | Aftermarket |
MINTEX | MDB 1737 | Aftermarket |
MINTEX | MDB3016 | Aftermarket |
MOPROD | MDP 1294 | Aftermarket |
QUINTON HAZELL | BLF 868 | Aftermarket |
QUINTON HAZELL | BP 868 | Aftermarket |
FEBI BILSTEIN | 16162 | Aftermarket |
TRW | GDB1262 | Aftermarket |
BREMBO | P50081 | Aftermarket |
BREMBO | P50081N | Aftermarket |
FERODO | FDB1039 | Aftermarket |
Dear customers!
Kindly remind you, there might be additional customs, duties, taxes or brokerage fees in your country. According to eBay rules we, as a seller, do not cover any import/customs fees. Local governments are outside of the seller's control and responsibility.
Vehicle List
Make | Model | Vehicle | Year From | Year To | Capacity(CC) |
---|---|---|---|---|---|
MERCEDES-BENZ | SPRINTER 2-t Bus (901, 902) | 208 D | 1995-02 | 2000-04 | 2299 |
MERCEDES-BENZ | SPRINTER 2-t Bus (901, 902) | 214 (902.071, 902.072, 902.671, 902.672) | 1995-02 | 2006-05 | 2295 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 210 D | 1997-01 | 2000-04 | 2874 |
MERCEDES-BENZ | SPRINTER 2-t Platform/Chassis (901, 902) | 212 D | 1995-02 | 2000-04 | 2874 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 208 D | 1995-02 | 2000-04 | 2299 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 212 D | 1995-02 | 2000-04 | 2874 |
MERCEDES-BENZ | SPRINTER 2-t Platform/Chassis (901, 902) | 208 D | 1995-01 | 2000-04 | 2299 |
MERCEDES-BENZ | SPRINTER 2-t Platform/Chassis (901, 902) | 214 (902.011, 902.012, 902.611, 902.612) | 1995-02 | 2006-05 | 2295 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 214 | 1995-02 | 2006-05 | 2295 |
MERCEDES-BENZ | SPRINTER 2-t Platform/Chassis (901, 902) | 210 D | 1997-01 | 2000-04 | 2874 |
MERCEDES-BENZ | SPRINTER 2-t Platform/Chassis (901, 902) | 208 D | 1996-09 | 2000-04 | 2299 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 208 D | 1996-10 | 2000-04 | 2299 |
VW | LT 28-35 II Bus (2DB, 2DE, 2DK) | 2.3 | 1996-05 | 2006-07 | 2295 |
VW | LT Mk II Bus (2DB, 2DE, 2DK) | 2.3 | 1996-05 | 2006-07 | 2295 |
VW | LT 28-35 II Bus (2DB, 2DE, 2DK) | 2.5 SDI | 1996-07 | 2006-07 | 2461 |
VW | LT Mk II Bus (2DB, 2DE, 2DK) | 2.5 SDI | 1996-07 | 2006-07 | 2461 |
VW | LT 28-35 II Bus (2DB, 2DE, 2DK) | 2.5 TDI | 1996-05 | 1999-08 | 2461 |
VW | LT Mk II Bus (2DB, 2DE, 2DK) | 2.5 TDI | 1996-05 | 1999-08 | 2461 |
VW | LT 28-46 II Van (2DA, 2DD, 2DH) | 2.3 | 1996-05 | 2006-07 | 2295 |
VW | LT Mk II Van (2DA, 2DD, 2DH) | 2.3 | 1996-05 | 2006-07 | 2295 |
VW | LT 28-46 II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.5 SDI | 1996-09 | 2006-07 | 2461 |
VW | LT Mk II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.5 SDI | 1996-09 | 2006-07 | 2461 |
VW | LT 28-46 II Van (2DA, 2DD, 2DH) | 2.5 SDI | 1996-09 | 2006-07 | 2461 |
VW | LT Mk II Van (2DA, 2DD, 2DH) | 2.5 SDI | 1996-09 | 2006-07 | 2461 |
VW | LT 28-46 II Van (2DA, 2DD, 2DH) | 2.5 TDI | 1996-05 | 1999-08 | 2461 |
VW | LT Mk II Van (2DA, 2DD, 2DH) | 2.5 TDI | 1996-05 | 1999-08 | 2461 |
VW | LT 28-46 II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.8 TDI | 1997-07 | 2002-01 | 2799 |
VW | LT Mk II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.8 TDI | 1997-07 | 2002-01 | 2799 |
VW | LT 28-46 II Van (2DA, 2DD, 2DH) | 2.8 TDI | 1997-07 | 2002-01 | 2799 |
VW | LT Mk II Van (2DA, 2DD, 2DH) | 2.8 TDI | 1997-07 | 2002-01 | 2799 |
VW | LT 28-46 II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.3 | 1996-06 | 2006-07 | 2295 |
VW | LT Mk II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.3 | 1996-06 | 2006-07 | 2295 |
VW | LT 28-46 II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.5 TDI | 1996-06 | 1999-08 | 2461 |
VW | LT Mk II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.5 TDI | 1996-06 | 1999-08 | 2461 |
VW | LT 28-35 II Bus (2DB, 2DE, 2DK) | 2.5 TDI | 1999-05 | 2006-07 | 2461 |
VW | LT Mk II Bus (2DB, 2DE, 2DK) | 2.5 TDI | 1999-05 | 2006-07 | 2461 |
VW | LT 28-46 II Van (2DA, 2DD, 2DH) | 2.5 TDI | 1999-05 | 2006-07 | 2461 |
VW | LT Mk II Van (2DA, 2DD, 2DH) | 2.5 TDI | 1999-05 | 2006-07 | 2461 |
VW | LT 28-46 II Van (2DA, 2DD, 2DH) | 2.8 TDI | 1999-01 | 2006-07 | 2799 |
VW | LT Mk II Van (2DA, 2DD, 2DH) | 2.8 TDI | 1999-01 | 2006-07 | 2799 |
VW | LT 28-46 II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.5 TDI | 1999-05 | 2006-07 | 2461 |
VW | LT Mk II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.5 TDI | 1999-05 | 2006-07 | 2461 |
VW | LT 28-46 II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.8 TDI | 1999-01 | 2006-07 | 2799 |
VW | LT Mk II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.8 TDI | 1999-01 | 2006-07 | 2799 |
MERCEDES-BENZ | SPRINTER 2-t Bus (901, 902) | 208 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Bus (901, 902) | 211 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Bus (901, 902) | 213 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Bus (901, 902) | 216 CDI | 2000-04 | 2006-05 | 2685 |
MERCEDES-BENZ | SPRINTER 3-t Bus (903) | 308 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 3-t Bus (903) | 311 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 3-t Bus (903) | 313 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 208 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 211 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 213 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 216 CDI | 2000-04 | 2006-05 | 2685 |
MERCEDES-BENZ | SPRINTER 2-t Platform/Chassis (901, 902) | 208 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Platform/Chassis (901, 902) | 211 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Platform/Chassis (901, 902) | 213 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Platform/Chassis (901, 902) | 216 CDI | 2000-04 | 2006-05 | 2685 |
MERCEDES-BENZ | SPRINTER 3-t Van (903) | 308 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 3-t Van (903) | 311 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 3-t Van (903) | 313 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 3-t Platform/Chassis (903) | 308 CDI | 2000-04 | 2006-05 | 2148 |
MERCEDES-BENZ | SPRINTER 2-t Bus (901, 902) | 214 NGT | 1995-02 | 2006-05 | 2295 |
MERCEDES-BENZ | SPRINTER 2-t Van (901, 902) | 214 NGT | 1995-02 | 2006-05 | 2295 |
VW | LT 28-35 II Bus (2DB, 2DE, 2DK) | 2.5 TDI | 2001-05 | 2006-07 | 2461 |
VW | LT Mk II Bus (2DB, 2DE, 2DK) | 2.5 TDI | 2001-05 | 2006-07 | 2461 |
VW | LT 28-46 II Van (2DA, 2DD, 2DH) | 2.5 TDI | 2001-05 | 2006-07 | 2461 |
VW | LT Mk II Van (2DA, 2DD, 2DH) | 2.5 TDI | 2001-05 | 2006-07 | 2461 |
VW | LT 28-46 II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.5 TDI | 2001-05 | 2006-07 | 2461 |
VW | LT Mk II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.5 TDI | 2001-05 | 2006-07 | 2461 |
VW | LT 28-46 II Van (2DA, 2DD, 2DH) | 2.8 TDI | 2002-04 | 2006-07 | 2799 |
VW | LT Mk II Van (2DA, 2DD, 2DH) | 2.8 TDI | 2002-04 | 2006-07 | 2799 |
VW | LT 28-46 II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.8 TDI | 2002-04 | 2006-07 | 2799 |
VW | LT Mk II Platform/Chassis (2DC, 2DF, 2DG, 2DL, 2DM) | 2.8 TDI | 2002-04 | 2006-07 | 2799 |
VW | LT 28-35 II Bus (2DB, 2DE, 2DK) | 2.8 TDI | 2001-05 | 2006-06 | 2799 |
VW | LT Mk II Bus (2DB, 2DE, 2DK) | 2.8 TDI | 2001-05 | 2006-06 | 2799 |
VW | LT 28-35 II Bus (2DB, 2DE, 2DK) | 2.8 TDI | 1997-07 | 2003-05 | 2798 |
VW | LT Mk II Bus (2DB, 2DE, 2DK) | 2.8 TDI | 1997-07 | 2003-05 | 2798 |
Postage Information
Ecomomy Post | Shipping takes up from 7 to 15 business days to deliver in Europe and 12 – 31 business days to America or Australia. |
Standard Post | Shipping with tracking number, delivery time usually takes 4 – 7 business days in Europe. |
Express Post | Delivery is available by DHL. The estimated delivery time is 1 – 3 business days in Europe and 3 – 6 business days worldwide. |
The VIN (17-character number (digits and capital letters) can be found by looking at the dashboard on the driver's side of the vehicle or on the driver's side door and look at the door post.
If order destination location (products will be dispatched to) is declared as "distant location" by the shipping service provider, we can contact you for additional fixed 10 GBP fee charge. (DHL RULES)
Item in your order will be dispatched to address that you filed on eBay while check out. If we dispatched your item to your old/invalid address or it returns back as unclaimed in its original conditions, we can offer reshipment to you.
Postage Information
Economy Post | Shipping takes up from 7 to 15 business days to deliver in Europe and 12 – 31 business days to America or Australia. |
Standard Post | Shipping with tracking number, delivery time usually takes 4 – 7 business days in Europe. |
Express Post | Delivery is available by DHL. The estimated delivery time is 1 – 3 business days in Europe and 3 – 6 business days worldwide. |
To make your online shopping experience as easy as possible, we have a customer support team ready to help you find the right part for your car, or to help you with any other questions or concerns. Please feel free to call us between the hours of 8:00am-5:00pm (+2 GMT) - Monday - Friday Or email us at any time via eBay messages, Skype, Instagram, Facebook or contacts provided in ''contact section'', and we will get back to you as soon as possible, but definitely within 24 hours (Except Lithuanian and Global holidays) As our main aim is perfect customer service.