IMPORTANT - All our gold coloured plated
findings/charms consist of a thin layer of gold plate over a base metal or
alloy – the thickness is around 0.17 microns. This helps to keep the price of
the gold plated low but it does mean that they are not intended for prolonged
wear as the gold plate is thin and will wear off relatively quickly, especially
if it comes into contact with damp skin, water, cosmetics and if worn in the
sun for long periods of time.
Oxidisation can also mean
that the base metal will begin to move into the gold layer over time and show
on the surface of the piece. This can be avoided if the base metal is first
plated with Nickel, however the EU/UK Nickel Directive prohibits the use of
nickel in pieces that are likely to come into prolonged contact with skin.
You can reduce the likelihood
of your electroplated gold jewellery discolouring by several methods: Keep your
gold jewellery away from cosmetics and oils, wash your hands before handling
your gold plated jewellery, do not expose gold plated jewellery to salty or
chlorinated water, use a mild liquid soap to clean your gold plated jewellery,
avoid rubbing your gold plated jewellery.
Gold Filled and 18k or 14k
Gold Plated items have a far longer lifespan as the layer of gold is
significantly thicker.
We will always help you to have a 100% positive happy buying experience. Contact us if you are unhappy about any aspect of your purchase from us. We are confident we can resolve any issues to your satisfaction.
Returns
We will accept the return of any item without quibble within 30 days. Please ensure the item returns to us in the same condition as received and we will refund all costs of the original transaction.
PLEASE NOTE: Whilst we are able to cover the cost of outbound postage, we are normally not able to cover the cost of return postage. We will however refund return postage for faulty goods or mistakes made by ourselves.
Care Instructions
Keep your jewellery, findings and beads tarnish free by removing when washing your hands, showering, swimming, exercising and before going to bed. Store in a drawer or jewellery box out of direct sunlight when not wearing. Use a soft cloth to clean once a week.
Due to small parts children should be supervised.