Originally founded in 1996 as a contract tripod manufacturer, Benro developed and began marketing its own brand name - Benro Professional Tripods and Heads - in 2002. By continuously investing in advanced tooling and precision machining in concert with a highly trained design/engineering team, Benro has spared little effort in developing and refining their product line. As a result of their commitment to quality and performance, Benro has become one of the best known, and best-selling brands in China, not to mention a rising star in foreign markets.
Benro continuously strives to develop lighter and stronger award winning products to meet the needs of the most demanding professional photographers in the world. In 2005, in cooperation with China’s Environmental Protection Agency, Benro once again demonstrated their innovative production abilities by introducing their first basalt carbon tripod. By gathering input from photographers worldwide, Benro has been able to engineer photographic products for designed for use by working pros.
Benro’s mission statement is simple; our products are designed and built to meet or exceed the needs and demands of professional photographers worldwide.
Benro X-Series 3XS
3-Axis Smartphone Gimbal
The Benro X Series 3XS is a 3-axis smartphone gimbal stabilizer with a unique foldable arm design that allows for easy storage and travel.
The 3XS is unlike other smartphone gimbal stabilizers, as it allows for the gimbal to be folded up and carried with minimal storage space needed. The gimbal can fit easily in most bags or jacket pockets. This allows it to be carried most places.
The Benro 3XS also features a barrier-less smartphone clamp. This design also allows the user to go between horizontal and vertical orientations automatically with the push of a button, and to access the smartphone ports in either mode. The smartphone clamp design also features both wired and wireless charging of your phone while the gimbal is powered on.
Ideal for most smartphones, the 3XS features a 2000 mAh capacity battery which provides 24-hours of use. The 3XS will keep up with you during the most extensive days of shooting.
With multiple customizable buttons, you can easily select and control your desired functions with each button by using the companion smartphone app. By pressing down on one of the customizable buttons, you can switch between features such as Roll Following, Face Tracking, automatic rotation of your phone’s orientation from 180 to 90 degrees, and more.
The handle also features a trigger button which will allow you to either use Universal Follow Mode (default) or Locked-down mode (trigger depressed).
With Universal Follow Mode, it provides smooth camera movements towards the direction you’re aiming. You would use this mode when circling around a subject or making several dynamic camera movements following a subject.
Locked-down mode keeps the camera locked on a subject while moving the gimbal. With this mode you can replicate movements similar to a jib or slider.
By using the directional button in conjunction with these modes, you can flawlessly control your movements. The threaded receiver allows for additional attachments, giving you even more flexibility with your shots.
The companion smart phone app allows you to calibrate your 3XS Lite, adjust parameters, update the firmware, create a panorama, or create a beautiful time-lapse with dynamic motion.
For advanced smartphone camera control, you can directly operate the photo shutter/focus, video record, and zoom making filming more convenient.
The underside of the Benro 3XS Lite handle has a ¼"-20 threaded hole for mounting the stabilizer to a tripod or using desired mounted accessories. This allows you to use the 3XS Lite handsfree during Panorama or Motion time-lapse modes, as well as during Object or Face Tracking modes.
Finally, the 3XS offers the ability to use an external microphone without interfering with the operation of the gimbal. With the included 3.5mm audio cable and built in passthrough, you can mount any compatible 3.5mm (TRRS) microphone onto the handle of the gimbal for high quality audio recording directly to your smartphone.
The Benro 3XS is ideal for most smartphones in the market today. Boost your production value while traveling light and compact with the X Series 3XS Lite Stabilizer. FEATURE BE
COLLAPSIBLE GIMBAL ARM:
The collapsible gimbal arm allows for easy and compact gimbal storage.
LONG BATTERY LIFE
The 3XS Lite will last for 24 hours on a single charge.
SMARTPHONE APP:
Use the 3XS with the Benro Gimbals smartphone app. The 3XS can also be used without the app following activation.
WIRELESS & WIRED CHARGING:
If your phone is getting low on power you can plug your smartphone into the gimbal clamp with included USB-C or Lightning cable. Or better yet – if your phone supports it - you can use the wireless charging pad built into the gimbal clamp to wirelessly charge your smartphone while shooting.
ONE PRESS AUTO ROTATION:
The 3XS will go from horizontal to vertical and vice-versa with the single push of a button. No adjustment or rebalancing needed.
Specifications:
For use with smartphones or action cameras.
Included in kit:
- 3XS Gimbel
- Android charging cable
- iPhone charging cable
- Audio cable
- Mini tripod
- Drawstring bag
Item Condition
Item is open box/demo
About Us
We are a family owned small business that has been in the photo business for 45 years and selling on eBay for over 20 years! We have the highest eBay seller rating demonstrating our commitment to deliver the very best customer service while offering the best in photographic accessories. We strive to deliver the very best in quality merchandise at competitive prices, knowledgeable advice, low cost shipping, and the least amount of hassle for you, our customer! I think our feedback shows we have accomplished this. We thank the thousands of customers that have helped us reach this milestone and hope that we can continue to serve the eBay community for many years to come.
The Philly Photo Promise
We do not sell any products that we would not use ourselves. We are photographers first and retailers second. We primarily sell what we know; photographic equipment! We thoroughly examine and try out every piece of equipment before adding it to our assortment of quality products. Our aim is to sell you the item that will solve your problem and not just another box of stuff. You can buy with confidence that you will spend your hard earned money on quality items that are backed by our outstanding feedback, excellent customer service, top notch pre and post sales support and over 30 years of photographic experience.
Authorized Dealer
Philly Photo Supply is a fully authorized agent for every brand we sell. We buy directly from each authorized vendor and provide full factory warranties for each and every product we sell. We do not sell "gray market", counterfeit, or unauthorized copies of any product. You can rest assured that your new product is an original manufacturer supplied product supplied in it's original packaging with original factory warranty. No ifs, ands, or buts!
Contact Information
We at Philly Photo Supply are accessible through just about every communication medium available today. We actively harness the technology of the web to open the lines of communication to our customers around the world. Our aim is to answer your questions instantly.
Contact Us
We are located in the Eastern Time zone of the US (GMT-5). Our thick hours of operation are weekdays from 10AM to 5PM ET. Please consider this carefully before calling or expecting a fast answer to an email.
As required by new eBay regulations, for your safety and security, we request that you contact us through the eBay message system.
For situations that require a faster response or lengthy conversations that are not suited well for emails contact us by telephone. Further contact information and social media links are available at our website.
Store Policies
Best Offers
Our aim to is to give every buyer the best value we can and make a reasonable profit. We are a profit making company and not a charity. We cannot continue to offer our low prices and great service if we give our merchandise away. We only decline offers that do not make sense (cents) for us to accept.
For us best value is not just the lowest price on eBay, but the best overall value of product price, free goods - if offered, shipping price, our super fast shipping and Top Seller customer service. When you compare our offer to other sellers, compare the total package!
Philly Photo uses the Best Offers feature for several specific reasons:
- eBay allows us to offer Free Shipping to US buyers but this puts international buyers at an unfair disadvantage since we must always pay shipping. We feel this is unfair, therefore we use Best Offer so that international buyers get the same discount given to US buyers for the free shipping. US buyers should be aware that we will often decline their offers because the free shipping is the Best Offer available for that item. This is often the case with items under $100 or items shipped to the west coast.
- Many suppliers require that we post a fixed Minimum Advertised Price. For these suppliers we use the Best Offer feature so that you can purchase the item at a discounted price. In many cases we also offer free goods or free shipping on these items. US buyers need to calculate the free shipping as part of the discount, since we are paying the shipping. Depending on the offer, we will also not include any free items with Best Offers.
We carefully analyze each and every offer to see if it makes sense for us to make the deal and we really want every sale we can get.
Free Shipping
The truth about "free" shipping, not surprisingly, is that it is not really free. UPS, FedEx, and the US Postal Service do not deliver packages for free. When anyone offers free shipping it means you, the buyer, are not paying for shipping but the seller is. Since there is a cost to this, it ultimately affects the discounted price of the products we offer and how we calculate best offers. With lower priced items (items under $50) there are times when the cost of shipping exceeds the amount we would allow for a discount.
We will try to give our customers a choice of cheap or fast shipping. We have not found any reliable company that is both fast and cheap! Either way the choice is totally yours.
Payment Terms
All items must be paid for in five days unless prior arrangements have been made.
Returns
We know people make mistakes, change their minds or find that an item just does not fit their needs. You can return or exchange a new item purchased from Philly Photo Supply within fourteen (14) days from receipt under the following conditions:
Buyer must obtain authorization prior to returning an item and ship the item back to us within 7 days of receipt of the authorization. Items returned to us without authorization or more than 10 days from issuance of the return authorization will be refused and returned to the buyer at the buyers expense.
Buyer pays return shipping.
Item must be returned in the same salable condition as it was when shipped. Item must be returned with complete packaging, tags, labels, instructions, and original manufacturer supplied accessories. Returned items will be inspected upon return and should the item be incomplete, show signs of use, exhibit damage, contain stains or odors from cigarettes the item will be returned to the buyer at the buyers expense. Items returned with missing packaging or accessories maybe assessed a restocking charge.
Refunds for items offered with free shipping will have the outbound shipping deducted from the refund.
Items damaged in transit require an insurance claim be made with the carrier. Please retain all shipping boxes and shipping materials until a claim is filed.
Feedback Policy
As a seller on eBay, we understand first hand the importance of feedback. We have been selling on eBay for over 10 years and we have always left feedback for our buyers, always, regardless of whether or not feedback has been left by the buyer. Our primary concerns are shipping your order accurately and fast, maintaining sufficient inventory to meet the needs of our customers, and insuring that our listings are both accurate and priced competitively. Beyond that, we get to feedback when we have the spare time to do it. Please be assured we will leave feedback. Do not send emails requesting feedback, as this generate the same response as above and will only clog up our in-box even more.
Important Information
Warranty
Manufacturer's Domestic Warranty: Item is warranted against defects in materials and workmanship from date of purchase based on information available from the manufacturer or within the product packaging. No other warranties are offered or implied.
Manufacturer's Export Warranty: Item may be covered in non US locations by the local distributor but the buyer should contact the local distributor prior to purchase to confirm details of the local warranty coverage, if any. Defective items may require transport back to the US for warranty service at the expense of the buyer for transport both to and from the service facility. No other warranties are offered or implied.
Warranty information is contained on or within the packaging of all products we sell, or will be provided upon request. We will gladly exchange any initially defective products within 7 days of receipt. After 7 days, all claims under the factory warranty are with the original manufacturers or their agents in the US. Items must be returned post paid. Philly Photo Supply makes no claims or representations otherwise. All warranties are subject to federal and state statutes..
Domestic Shipping
For Continental US shipments, we use FedEx, UPS and US Postal Service. For international information - see below.
When offered, Free Shipping is for ground shipping to the 48 contiguous states with our choice of carrier.
There maybe a slight surcharge applied to orders shipped to AK, HI, PR, VI, Guam, APO, FPO or areas classified as "remote" by UPS. We ask that buyers from these location request a quote prior to buying or wait for a final invoice prior to making payment. Do not assume that we will pay 100% of the shipping to remote locations.
Per new eBay seller rules, shipping insurance is the responsibility of the Seller and the actual insurance amount has been included in the Handling Fee. Our Handling Fee includes some or all the following costs: insurance coverage, cost of packing materials, postage service fees, pick up fees, and preparation of documentation.
International Shipping
We participate in the eBay Global Shipping Program
Many items shipped overseas by Philly Photo Supply are packed in irregular sized containers due to their shape and size. These items are not oversized by U S Postal Service standards, but are considered oversized by some foreign postal carriers and can incur additional handling charges upon final delivery. These charges are added by the courier and not Philly Photo. The size of these items sometimes prevents us from combining items into one order.
Per new eBay seller rules, shipping insurance is the responsibility of the Seller and the actual insurance amount has been included in the Handling Fee. Our Handling Fee includes some or all the following costs: insurance coverage, cost of packing materials, postage service fees, pick up fees, and preparation of documentation.
Customs and Import Taxes
Importation of items from another country can cause significant delays in the arrival of your item. We will can give the approximate shipping times for the arrival of your item but these do not allow for delays by customs officials in both the US and at the final destination. Please consider this in your expectations for travel time and in leaving appropriate feedback. We will remove any feedback that refers to slow shipping caused by customs delays.
Most foreign countries impose a duty, customs charge or value added tax on items shipped from the US. This charge is added by the shipping company, not us, and collected at delivery. This money is collected by your government and none of it comes to us. Please check with YOUR postal or customs authorities to determine the amount and reporting requirements. We have a difficult time understanding our own tax system and we have absolutely no desire to figure out the customs of the 50 or so other countries we ship to.
We will not under-value or declare items as a gift on customs forms to enable the avoidance of customs fees. This is against US and international Postal Regulations.
We accept no responsibility, financially or legally, for any customs duty or VAT charged to items upon final delivery. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. We will remove any feedback that refers to unfair customs charges.