PLEASE NOTE: All orders over $100 are shipped with signature confirmation. Once payment is made, we cannot combine shipping.HOURS OF OPERATION
- Our hours are Monday through Friday, 10 am to 5 pm EST.
- We periodically check messages after hours and on weekends.
QUESTIONS
- If you have any questions, please do not hesitate to ask. We try to answer all questions in a timely manner.
COMBINED SHIPPING
· Best Offer: To receive combined shipping on multiple agreed upon best offers, please send a message requesting a total. Wait for new invoice to be sent before paying.
· Buy It Now: To receive combined shipping on multiple buy it now listings, please add the items to your cart,then select “Request total from seller” from your cart. We will send you a combined invoice to pay from.
· Auction: To receive combined shipping on multiple auctions after they have ended, please send a message requesting a total. Wait for the new invoice to be sent before paying
· Once payment is received, we will not combine shipping or refund the difference. So please wait for an invoice before paying.
SALES TAX
- Sales tax is added automatically by eBay to states that it deems necessary.
PAYMENTS
- We accept PayPal or Visa/MasterCard/Discover/Amex via telephone (1-800-848-7237).
- Payment due with 2 days of purchase.
RETURNS
- We do not accept returns. All sales are final!
PRODUCT ISSUES
- Defective - If your purchase of a new item is defective due to a manufacturing defect, please contact us immediately. We will send a replacement, if available, upon return of the defective item. Only replacement will be given, no refunds.
- Damage - If your purchase is damage during shipment, please contact us immediately. We will process a shipping claim and replace your product, if available. Only replacement will be given, no refunds.
- All items not marked new will have any defects listed on the auction (ie: damaged box, scratches, etc). These items cannot be returned and are non-refundable. All sales will be final.
FEEDBACK
- If there are any issues, please contact us first before leaving neutral or negative feedback. Problems can be solved, but only if there is communication.
- Once the buyer has left feedback, then we too will leave feedback. We ALWAYS leave feedback!!