Feedbacks
Your positive feedback will be highly appreciated which can build customer confidence in the reliability of our products and services.
As we strive to achieve 100% customer satisfaction, we kindly request that you contact us prior to leaving any negative feedback on any problem you may face with your order. Rest assured we will handle your query as quickly as possible and will aim to respond within 24 hours.
Disclaimer
All images on this shop are copyright of official . Any image being used by the third party without the written permission of official will be reported to eBay immediately.
About Size:
As different companies have their own defined size charts. We are selling Standard UK sizes. We advise customers to choose a suitable size base on feet length measurement rather than select the size you usually wear directly. Sorry that we won’t be responsible for incorrect size disputes.
About Colour:
The shoe colour in this product page is only for your reference. Please note colours may vary slightly due to variation in, studio lighting and computer configuration.
About Smell:
Shoes may have smell because of glue, shoe polish or being completely sealed during transportation.
Please put them under good ventilation for several days and smell will be gone.
How to choose your size:
1. We accept credit card or debit card
2. Refunds are normally issued within 2 working days.
3. If you need any further information regarding payments, please contact us via eBay message.
1. We make the delivery within 1-3 working days after the full payment has been received. If you do not receive your products within the proper time, please contact us.
2. We ask you to check whether your ordered products have arrived in perfect condition, before signing the delivery form, so please open and check your order when you receive it.
3. If you are not satisfied with the goods upon delivery, please do not sign the delivery form and contact us ASAP. All items and parts of the product must be checked for any damage prior to assembly.
1. For all returns please contact us within 30 days after receiving the item(s).
2. If you would like to return the item(s) because you changed your mind, you will be responsible for the return shipping charges.
3. If you would receive a damaged, faulty or different item then you ordered, please contact us. We will send a replacement item or issue a refund. We will be responsible for the return shipping for such item(s).
4. Products must be undamaged, in original packaging (except faulty products). Please pack items carefully when returning them.
If any question, please feel free to contact us via "Ask seller a question"
We try our best to reply to your emails as soon as possible, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately.
Please allow 1-2 business days for us to response.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us.
We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily resolve your concerns.