we only Accept your Ebay Address,Please Make sure it's 100% right.

1. We offer a 30 days returns policy. Any returning must advise us first to get a return address.

2. The item must be returned in good condition and with all the original package, including cartons, parts and instructions manual etc.

3. Item not defective after testing or wrong item ordered by buyer will be returned at buyer's expense.

4. We are not responsible for item lost during returning.

5. For quality problems, need to provide video files and picture files for verification.

6.If the warehouse sent the wrong goods, please provide the logistics label and product barcode.

7.For quality problems, we will give you an option to choose for a full refund or replacement item to be sent.

8. The buyer shall bear the freight for return of non defective items.

9. After receiving the returned package, we need 3 working days for the return warehouse to verify the quantity of the goods and whether it is artificially damaged.

10. We will report to the police if the returned quantity does not match the purchase, or if the returned product is not the product we sell, as well as man-made damage.

we sincerely invite you to leave positive feedback with four 5-Detailed Selling Rating (DSR) to us basing on your satisfaction with our commodity and service.

It's just take you 1 minute.

Unfortunately, If you are planning to give us a neutral/negative feedback because of your bad buying experience with us, please contact us at any time so as to clear up your discontent and resolve the problem.

Working Days: We will get back to you within 24-hours.

Holidays and weekends: We will reply within 48 hours.

distributors or resellers are not covered by the warranty. Only products sold specifically by the  eBay online store are covered by these warranties. Proof of purchase is required to qualify for the warranty.

 

All warranty is only valid for items that are considered defected. Defects are defined as imperfections or flaws that are produced by a manufacturing error.

 

The warranty does not cover the following:

 

Normal wear and tear from daily use of product

Product was used for unintended purposes

Misuse, mishandling, accident, or other abnormal use of product

Damage caused by improper or unauthorized repair or maintenance

Product is not genuine

Third party purchases are not covered under NGB Supremacy Inc. warranties