Ends will be taped to reduce the splitting of the veneer. We take special care of all our orders and put a lot of time into handling the veneer so it arrives to our customer the same as it came off the pallet.

*Due to the nature of wood movement, shrinkage and expansion are

possible. Wood is a product of nature, and as such, no two pieces are alike

to start with, while the same wood growing in different locales can vary

greatly even though it is the exact same species.

*There are many factors that influence the color, grain and

appearance of natural wood veneer so the picture you see on our website is a

representative sample of that species of veneer. The veneer you receive can

be slightly different in color and grain appearance because each tree

growing in nature is unique unto itself. Another reason for a difference in

color is that you are viewing a sample picture on a digital computer monitor

and colors will not reproduce the same on all monitors.

Terms of Sale

Customer satisfaction is our first concern. We work with all of our

customers to ensure that they are getting a positive experience. If you are

not happy with your item or received a package that has been delayed or for

any reason, please always remember to communicate with us prior to leaving a

feedback. We guarantee that your issue will be solved quickly.

Shipping Information

Unless stated otherwise, all orders will ship via USPS (depending on

location and package weight) within 1-5 business days of your payment

being processed. For International buyers, import duties, taxes and charges

are not included in the item price or shipping charges. These charges are

the buyer's responsibility.

Return/Exchange Information

We offer a 14 day return/exchange policy for our products. You can choose a

refund if you are dissatisfied for any reason with your product.

Once your returned item is delivered back to us, please allow several

business days for us to process your return and refund. You will NOT be refunded

until the veneer is back in our possession and returned to us the same it arrived

to you.

You are responsible to pay for shipping on a returned item.