• We only accept PayPal as our payment method. PayPal allows you to pay by credit cards, debit cards, bank transfers and PayPal account balances. ECheck will be held until cleared. We apologize that we cannot accept other payment methods like checks or postal orders.
• If you do not have PayPal account, please sign up and learn more about PayPal at www.paypal.com.
• Payment is expected within 1-3 days of auction closed. Unpaid Items will be forfeited as per eBay policies.

• FREE STANDARD SHIPPING ON CONTIGUOUS US ORDERS. (UPS, FEDEX OR USPS)
• Free shipping excludes shipment to AK, HI, GU, PR, VI, PO BOX, Military Address/Base APO & FPO(US Postal Service) etc. (toner cartridge order)
• We will ship your order within 2 business day after payment received.
• Tracking Numbers: Tracking numbers will be provided on both PayPal and eBay.
• Canada order will change shipping. 

• We have a very lenient return policy with a full refund (excluding shipping costs) offered within 30 days from date of purchase. Any defective/damaged merchandise can be exchanged up to 180 days from the date of purchase.
• The seller is responsible for return shipping costs (ordered wrong item).
• We will not issue pay for return shipping for wrong ordered items. We will deduct shipping for wrong ordered item.
• All returns require obtaining a Return Merchandise Authorization (RMA) number. Please email us to get RMA number.

Office Hour: Mon - Fri (9:00am to 5:00pm pacific time)