Description
Made of durable wood, the cat tree is upholstered in plush fabrics with several sisal-covered scratching posts for your kitty to maintain its claws without causing heart aches to your furniture, carpet and curtains. Better still, the cat tree is large enough to accommodate up to four cats to play and rest in wild abandon. Plush and comfortable, our multi-platform Cat Tree will have your pet and company purring with delight in no time at all. Order your cat tree today and treat kitty to a well-deserved gift.
Feature
- Multi-level platforms
- Sturdy wooden construction
- Natural sisal-wrapped posts
- Detachable transparent bowl
- Suitable for 3 to 4 adult cats (Depending on weight of cats)
- Simple assembly required
Item Specifications
- E1 particle board
- Acrylic
- Wood,Grey
- Natural sisal
- 142cm x 40cm x 60cm
- 147cm x 40cm x 60cm
- 148cm x 50cm
- 158cm x 40cm x 60cm
- 140cm x 40cm x 60cm
- 162cm x 50cm x 50cm
- 190cm x 60cm x 50cm
- 174cm x 60cm x 50cm
- 131cm x 60cm x 40cm
- 132cm x 40cm x 40cm
- 142cm x 60cm x 40cm
- 142cm x 50cm x 40cm
- 172cm x 94cm x 50cm
- 161cm x 60cm x 50cm
- 1
- Yes
- 1 year
Package Contents
- Alopet Cat Tree x 1
- User Manual x1
Payment
If you are making a bank transfer, please leave your eBay user ID as reference. Otherwise, your payment will not be identified and cleared.
Warranty
For your peace of mind, this product comes with a one-year warranty. We value our customers and wish to make your purchase experience as enjoyable as possible. If something goes wrong with your product, please do not hesitate to contact us for assistance.
Returns
For 'Change of Mind' orders, returns must be made within 30 days from the date your order was delivered.
Prior to returning your goods, a satisfactory proof of photos and / or videos is required to be sent to us, in ensuring that:
- The product has been unused and in the same condition it was sold.
- No damages, stains, markings, and misuse of the products.
- Original box packaging is used to protect good/s from further damaging on the return to sender.
If the returning product does not have the original packaging a 50% fee of the original purchased price will be deducted when processing the refund.
Please note: we recommend that you keep the original packaging (boxes) to ensure a safe return to sender when a change of mind occurs. Returning goods are therefore a responsibility of the buyer / customer until we have received it.
Please note: a prepaid return label can be provided by us to you and deducted when the refund is initiated after the return, alternatively the buyer / customer can choose a postal courier by themselves and will be liable for the return cost.
Fees that will be deducted from your refund are:
A restocking fee calculation of 15% fee of the original purchased price will be charged and deducted once we have received the product back to our warehouse.
A return fee will be charged and deducted from the refund to cover the postage of product back to us (if preferred by the buyer / customer) for us to organise a return label.
Shipping
All items are dispatched from our warehouse in Melbourne, Australia.
Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will be required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.
We regret that our warehouse is not accessible to the public. As such, we do not offer a pick-up option.
Please pay attention to shipping exclusions and enter the postcode of your delivery address in the ‘Postage and Payments’ section of the listing. Applicable postage and handling fees will be displayed.
Shipping fees include postage and handling fees. If you have selected registered post, tracking numbers will be provided via eBay when your order is dispatched.
We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.
Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.
Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.
Some products may be dispatched in more than one carton.
We currently dispatch only to addresses within Australia.
We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund and a 10% re-stocking fee will apply.
Buyers must agree with the above postage and handling terms before purchase.