All goods are dispatched from our warehouse based in Melbourne, and delivered by Australia Post or other local couriers. Some high valued items are delivered by Express Post without extra charge.
AUS Brothers offers FREE SHIPPING for any order over $50 and a flat rate of $8.50 for orders under $50 (excludes international orders). The shipping discount is applied at Checkout so you will not see this in Cart until you proceed to Checkout.
AUS Brothers will endeavour to dispatch orders in one to three business days - Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible.
International Customers:
* Standard Postage: Standard postage is as specified in the listing for your location.
* Express Postage: We offer EMS shipping service with extra charge, please contact us for a quote.
* Postage discount for Combined orders: If you order different items from our store, please contact us before checkout so we can apply for a international postage discount.
***Note for international Buyers***
Import duties, taxes, and charges aren't included in the item price or postage cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be satisfied with your purchase.
Our return and exchange policy lasts 30 days. If 30 days have gone by since your purchase, we unfortunately cannot offer you a refund or exchange.
Items can only be returned or exchange if they are unopened, unused and in a re-saleable condition. Please reach out to us to return your parcel.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We are proud to accept all payment options available through eBay.
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Credit Card including Amex are all accepted.
For your peace of mind, credit card information is not stored on our servers.
Welcome to AUS Brothers. At AUS Brothers, you can find great deals for each member of the family and for every aspect of day to day life. AUS Brothers aims to be Australia's leading wholesaling and online merchandising company.
AUS Brothers has over 5000 Square meters warehouse based in Melbourne. With the power of purchasing and sourcing, we strives to provide the best quality of products within the best price.
Please feel free to contact us via eBay message should you have any enquiries. Happy Shopping.