2. All items will be shipped to buyer's ebay address. Before you pay, please make sure your address in ebay matches the address you would like us to ship to.（Please make sure that the street portion of the address does not exceed 35 characters）

Please NOTE that orders placed on weekends or public holidays will be sent out on the next working day. Delivery time may be delayed during weekends and holidays.

2. Please make sure the Ship-To address you type during checkout is correct. We are not responsible for any wrong or undeliverable addresses. 

3. Local pick up is not available. 

4. Items are generally shipped out the next business day after your payment has been cleared (Sat. & Sun. excluded).

5. The tracking number will be uploaded upon item is shipped out. If you do not receive it in 48 Business Hours, please contact us to check the status of your transaction.

6. International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.

2. Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.

3. This product comes with 30-Day Money Back Guarantee. 

4. We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or refund. 

5. For all returned products, you need to ask us for comfirming the returning address, please contact us. 

6. Our products are high-value products, such as electric scooters, electric bike and so on. Please confirming your demand first before you unpack it. Once you use the item which will affect our secondary sales, we will charge a depreciation fee as appropriate if everything is OK with the item.

All of our products are made of solid construction and components, and our products are available with UL, CE, FCC, RoHS certifications. 

With years of development, we had built a strict material procurement system, producing systems & inspection systems. As well, we now have built a 100 members R & D team and work with the best brands in the field of personal transportation in the world.

2. Your better comments will be an encouragement for us to offer the better quality and the better service in future.

3. If you are not satisfied with them, please contact us first via Ask a Question or via Contact Seller. Your messages will be answered within 1-2 business day. We shall try our best to solve your problem to your satisfaction. However, during weekends or holidays may delay.

4. Please contact us for resolutions before leaving negative feedback, we strive to providing the greatest service and bringing the highest satisfaction to all of our customers.