Web Hosting & Design, Domain, SSL, Email, CMS: eCommerce / Business / Community...
Description:
Why Pick Us?
- Amazing Customer Service.
- Fast Postage From The UK.
- Discounts for Multi-Buys.
- Discounts for Returning Customers.
- Discount Codes for our Online Shop.
- Offers Accepted on most Items.
- The Best Loyalty Program Ever!.
Exclusive Loyalty Program: Earn Discounts, Offers Accepted & Cash For Items!
- Unique Discount Code: Loyalty Program.
When you make your first order, we'll provide you with a unique discount code that can be used on both eBay and our official store. This code will grant you an initial 10% discount on your next purchase. With each subsequent order, your discount will increase by 1%, allowing you to save more. Enjoy increasing discounts of up to an incredible 50% off.
- Loyalty Discounts:
At Esme Lilly Limited, we go the extra mile to ensure your satisfaction. If you find an item on eBay or other platforms and believe we can offer it at a better price, simply send us a private message. We will make every effort to locate the item, list it for you, and notify you once it's available. Even if we can't find it at a lower price, you'll still have our discount code to make it more affordable.
- Offers Accepted:We value your interest in our products and are happy to consider offers. Add our products to your Watch List(s), and you'll receive exclusive offers directly from us. You can also send us your offers, and we will carefully review each one.
- Cash For Items:At Esme Lilly Limited, we offer a unique benefit called "Cash For Items." We provide the option to pay for items with discounts or exchange them with currently listed applicable items. This allows you to maximize the value of your purchase and explore a range of available options.
In addition to the loyalty program provided by Esme Lilly Limited and discount codes, customers will have the opportunity to join the N3XUS Hub, where they can earn money, enjoy exclusive features and benefits, and save on any and all future products both on eBay and other online shops, as well as when shopping locally, paying bills, all completely free!
Please Read Fully Before You Enter Into Contract To Buy This Item.
PAYMENT POLICY: OK lets take the hassle out of paying shall we?
You can choose from a number of different ways to pay for your product(s) or service(s).
- eBay's Managed Payment System: Add to your basket or hit buy now and use eBay's automatic service to pay for your item on checkout.
- PayPal: For customers who prefer to use PayPal, Please choose this option on checkout.
Please make payments within 12 hours of purchase.
- Bank Transfers: For customers who prefer a faster service. Including a faster refund if there is any problems later.
Please make payments to: Esme Lilly Limited (Business Account) | ACC 74151960 SC: 04-00-04 | With your order number as your reference.
- Cash On Pick Up: For local customers who prefer to pickup in person and handle cash rather than putting there details online.
Please bring with you the correct amount as change may not be available. We only accept £GBP - British Pound Sterling | (£10 Additional charge for Pick Up).
We would like to make it as easy as possible for our customers to make payments.
We would also prefer that you feel safe when making payments and therefore allow more payment options than most other sellers.
If you would prefer to pay in another way then please contact us before the sale.
Other options may be available:
- Discounts: Please send your offer or contact us first.
- Exchange: Using your previously bought product(s) as payment.
- Paying in Instalments: however, we require the final payment to be paid before products are shipped or services are started.
- Paying with Gift Cards: Only certain valid GiftCards will be accepted Please see T&Cs.
- Paying other ways: Please contact us first.
SHIPPING / RETURNS & MONEY BACK: TERMS
Our delivery services is mainly managed by Hermes or Royal Mail, however, at times we may use other curriers at our own discretion due to unforeseen delays in service(s) or company issues. Your package can take up to 1 - 10 days to deliver from the dispatch date depending on the service selected.
Please allow up to 48 hours for us to process your order from payment. We ship items on Monday - Friday. All orders received after 12 Noon on Friday may be processed the following Monday.
If you need a faster service including weekend service. Please let us know and we will be only too happy to accommodate you additional fees may apply.
Some services may be delayed considerably during the unforeseen Crisis/protests and or strikes. Please bare with the delivery service and contact us before filing "item has not received claim".
Please Note: Dispatch times and delivery times are not the same, you need to allow up to 1 - 10 days for delivery from the date we despatch your package, not 1 - 5 days from the order date for delivery.
Contact us before filing a "Item's Not Received Claim" If you file one before contacting us and cause any delay in us receiving our money or any interruption in the process of us receiving the money for the item(s) you have bought from us. You will be subject to an addition £12 fine that must be paid within 48 hours regardless of weather the item arrives or not. You agree to this condition regardless of the outcome/resolution provide by eBay's dispute resolution system.
SHIPPING & DELIVERY: We offer free standard shipping inside the United Kingdom on most (but not all) of our items. But you may choose different shipping options.
Hermes Shipping
- Standard Shipping (Hermes - [+£0]): Up to 3 - 5 Business Days.
- Signed For (Hermes - [+£2]): : Up to 3 - 5 Business Days.
- Next Day (Hermes - [+£5]): : Up to 1 Business Day.
Other Shipping
- Standard Shipping (Royal Mail - [+£2]): : Up to 3 - 5 Business Days.
- Signed For (Royal Mail - [+£3.99]): : Up to 3 - 5 Business Days.
- First Class Shipping (Royal Mail - [+£5]): : Up to 2 Business Days.
- Next Day (Royal Mail - [+£8]): : Up to 1 Business Day.
- Other Service (??? - [+???]): : Up to 2 Business Day.
- Pick Up ([+£10]): : Must Be Picked Up Within 5 Days.
PickUp | Please bring with you the correct amount as change may not be available. We only accept £GBP - British Pound Sterling | (£10 Additional charge for Pick Up).
RETURN & MONEY BACK PROMISE: Making up when things go wrong.
We would like our customers to be 100% happy with their orders and not just have to make do with what they get.
To that end, we are happy to accept any and all products if you are not completely happy with them with no hassle and no fuss. No minimum return date (Terms below apply)
- Return Terms & Conditions: We want you to be 100% happy with your order and not just have to make do with what you get.
To that end, we are happy to accept any and all products for return and refund if you are not completely happy with them, with no hassle.
You understand that by buying products and or services from us. You agree to pay all fees for sent and return postage.
You also agree to a small handling fee of up-to 25% of the original order's total price. For our time plus restocking fee of up to £10.
You also agree to contact us if you are not happy with you order before leaving any Bad or Neutral feedback, or filing a "Items Not Received" claim with eBay. We will be happy to assist you.
Using our Returns & Money Back Promise service is much faster than the standard eBay returns policy.
We will get back to you straight away and send your refund directly to you as soon as you pick an option and complete instructions from above. We are real people and will understand your personal circumstances.
In our personal experience with the official eBay Returns policy. It can take up to 28 days or more from the purchase date to you actually receiving your refund and being able to use it for future purchases. Even longer if there is a dispute between seller and buyer. Therefore we have designed a much faster way of providing you with your refund. You are still welcome to use eBays Refund policy if you are unhappy with ours below, however, we will dispute it if you have not contacted us first. As part of this agreement you agree to contact us first with any and all issues with your product and or service .
- Product(s) Faulty or Not as Described: Unless otherwise advertised as "Sealed/Un-Opened" we may test any or all of our products to ensure that they are in perfect working order before we dispatch them to you.
If a product arrives to you damaged or not working or not as described in the products description. We would be happy to provide you with a replacement, once the item has been returned to us.
If we can not replace the item then we will issue a refund. A refund is only offered if we can not replace the item.
Terms Apply To This Option "You must agree to a replacement rather than a refund if the item is faulty or not as described before you hit the buy button once you have completed payment at checkout these terms and conditions are accepted and part of the contract between you as the buyer and us the seller.
You must return the product within 7 days of receipt of the item with the packing note inside, Before we can consider a replacement. We will inspect the item and issue a replacement or refund within 15 working days."
- Exchange or Partial Refund: If you have simply changed your mind and or no longer want the product(s) you bought or if you bought the product(s) by mistake or you did not read the description properly.
Don't worry! You can exchange the item for another listed by us on eBay or request a partial refund for the product(s).
You must return first product(s) in the condition you received it(them) in. Do not open or power up the item or use it in anyway.
Before picking another product(s), you will need to pay all postage and shipping fees plus a restocking fee of up to £10 of the sale of the first item (for our time).
Terms Apply To This Option " You must agree to the shipping and restocking fees if the item has been bought by mistake before you hit the buy button. Once you have completed payment at checkout these terms and conditions are accepted and part of the contract between you as the buyer and us the seller. The new product(s) must not exceed the price of the original product bought including the deductions for postage and the restocking fee unless you are willing to pay the difference.
You must return the first item within 7 days of receipt of the item(s) with the packing note inside complete with any and all accessories it came with before we can consider an exchange or partial refund. We will inspect the first item and issue an exchange or partial refund within 15 working days."
- Return After Use: If you have used your product(s) and no longer want it. You are welcome to return it whenever you want there is no minimum time limit for this.
The product(s) must be in perfect working order and not damaged in anyway or this will affect the amount we refund you.
You will receive up to 75% of the price you paid us based on the product(s) condition minus the postage fees.
Terms Apply To This Option You must agree to the these terms if you want to return outside the eBay return policy before you hit the buy button. Once you have completed payment at checkout these terms and conditions are accepted and part of the contract between you as the buyer and us the seller.
You must return the first item before we can consider a quote. We will inspect the item and issue a quote within 15 working days of receiving the item.
You will need to pay for all postage.
If you are not happy with the quote. We will return the item to you. You are responsible for any return postage cost."
- Item Not Received/Delivered: If your item does not arrive and we can not locate it. We will send out another one to you as soon as possible.
No refund will be issued for items lost in the post. We will only issue a refund if we are out of the item in question and delivery tracking information can not be provided for sent items.
You must wait 2 - 10 days from purchase for delivery before you can file an "Item has not received" claim with eBay.
Making a claim before this date will result in an instant £12 fine that you agree to pay on demand within 48 hours regardless of weather the item has arrived or not.
Terms Apply To This Option "You must agree to the these items if your item is in your opinion Not Received/Delivered before you hit the buy button. Once you have completed payment at checkout these terms and conditions are accepted and part of the contract between you as the buyer and us the seller.
You must Contact us before filing a "Item's Not Received Claim" If you file one before contacting us and cause any delay in us receiving our money or any interruption in the process of us receiving our money. You will be subject to an additional £12 fine that must be paid within 48 hours regardless of weather the item arrives or not. You agree to this condition regardless of the outcome/resolution provide by eBay's dispute resolution system. "
- Digital Products & Services: Digital products are not refundable under any condition or under any circumstances. After the item has been sent or service has started.
Digital items/products can be copied and/or reused and can not be returned or tracked after distributed. Make sure you read the description completely before buying digital products.
Services can not be returned either, however, if you are not happy with the service you have received, we may refund a percentage of the labour involved in the creation of the service.
Terms Apply To This Option "You must agree to the these items if you intend to buy Digital Products & or Services You must Contact us before filing a "Item's Not Received Claim" If you file one before contacting us and cause any delay in us receiving our money or any interruption in the process of us receiving the money for the item you have bought from us. You will be subject to an addition £50 fine + 100% of the sale of the digital product or service. That must be paid within 48 hours of the outcome of the claim regardless of the outcome/resolution provide by eBay's dispute resolution system. "
If you choose to use eBay's returns policy above our own without contacting us. This will trigger a fine of up to £50 administration fee + Upto 100% of the service/product bought from us as we will have to deal with you and eBay during this time.
This fee is non-negotiable and you will be personally invoiced at your shipping address untll this fine is paid off. Faulire to pay could affect your credit rating and your ability to obtain credit in the future.
https://www.ebay.co.uk/help/buying#returns-refunds you should receive your refund 28 days later vs our instant refund service policy.
Full terms and conditions for this product can be found on our website: EsmeLilly.co.uk
These are the terms and conditions ("T&C") on which ESME LILLY LIMITED ("we", "us" "I" and "our") supplies products ("Products or Item(s)") and/or services ("Service(s)s or Item(s)") to its customers ("customer", "buyer", "eBay user", "member", "you" and "your"). We reserve the right to update these T&C and the description of the item(s) from time to time. Updated T&C will be displayed on each listing and the Contract (as defined below and in our description) includes the T&C as in force at the time the Contract is formed.
You agree to read these and the description in its entirety and acknowledge and agree that you have been made aware of such update(s) and agree to be bound by them before buying any items from us. You agree that by completing the checkout process and making payment that these terms and conditions are fair, correct and accepted in full.
1) WHOLE AGREEMENT
1.1: The contract between us and you is wholly documented by the purchase order for the Products and/or Services ("Order"), our description for the Products and Services ("Description") and these T&C (the "Contract") and the terms and policies set out by eBay.co.uk & EsmeLilly.co.uk
(https://www.ebay.co.uk/help/policies/az-index/az-index-policies?id=4649) | EsmeLilly.co.uk )
1.2: The Contract constitutes the whole of the agreement between you and us. All of the agreements and understandings between you and us are set out in the Contract and they supersede all prior terms and conditions, contracts, agreements, understandings and statements, whether written or oral. Without limiting the generality of the foregoing, these T&C prevail over any other terms and conditions contained in your Order or otherwise communicated, displayed or referenced by you oe eBay and you agree that any such terms and conditions shall be of no legal force or effect.
2) GOVERNING LAW AND JURISDICTION
2.1: These T&C and each Contract shall be governed by the laws, polices, terms and conditions of the eBay.co.uk and the laws of England and Wales and the parties submit to the exclusive jurisdiction of the Courts of that country and of the Commonwealth of the United Kingdom (including any Courts having appellate jurisdiction) in respect of any dispute between them.
3) ORDER AND ACCEPTANCE
3.1: The Order(s) shall set forth at a minimum, the quantities, sizes, colours, type of product(s)/service(s). Delivery date and shipping instructions with respect to each delivery of the Product(s) and/or Service(s). Postage & Packaging and service and restocking charges and administration or time. All Orders constitute binding commitments by you with respect to the Product(s) and Service(s) ordered and are subject to acceptance by us (which may be declined in our absolute discretion at any time during the buying process).
Subject to available production capacity, we will use our commercially reasonable efforts to fulfil all accepted Orders.
3.2 RETURNS You have 3 days from receipt of the Product(s) and Service(s) to notify us in writing if the Product(s) and/or Service(s) are not in accordance with the Orders description, otherwise you will be taken to have accepted the Product(s) and/or Service(s) in perfect working condition and as described and depicted photos and your liability to pay for them. After this date you will need to use the Returns & Money Back Promise Policy if you find any issues. You agree not to use the eBay's Returns Policy unless unhappy with the returns policy service provided by us.
4) PRICE
4.1: The price charged for Product(s) and/or Service(s) ("Price") will be as set out in a Current Quotation given to you for the Product(s) and/or Service(s); or, if no Current Quotation has been provided, as set out in our current price list(s) or dropdown selection menus.
The Price will be set out in the Order and/or selection box.
You agree to check both the description and selection box before committing to buy as selecting a variant option can change the product's condition and/or size, colour, make, model, amount, quantity, packaging, delivery time, location, designand price.
4.2 FEES/FINES: Service Charges, Restocking Fees, Administration Fees, Fee For Time, Postage Fees and all other additional payments will be applied upon successful return or refund application and will be issued to you within 5 working days.
These fees will be deducted from any awarded refund.
You agree that your total refund will reflect these additional payments and will minus these fees.
Theses fees can total up to 100% of the total price of the product(s) and or service(s) ordered from us and will reduce your final refund amount.
You agree not to dispute this and if you do successfully dispute and obtain these fees through other means.
You agree to a £12 fine on top of the amount of the fees for recovery of these fees.
The recovery process will be issued to your shipping address can affect your credit file and affect your ability to obtain credit in the future if you refuse to pay.
5) PHOTOS
5.1: Product images are for illustrative purposes only and may differ from the actual product.
Due to differences in monitors, colours of products may also appear different to those shown on the ad/listing.
Some item images may have been uploaded for eBay use and may not be actual photos of the item you are buying, rather a similar or same item obtained from the internet and items may differ in colour, brand, make, model and size than in photos provided. If you require an actual photo of your item we can open and take a couple for you, however, this could result in damaging the packaging slightly and you agree not to file a items not as described claim for brand new opened products.
6) PRODUCT DESCRIPTION:
6.1:
Some products may have an associated image(s) or photo(s).
These are for reference only and should be considered illustrative only, and should not be taken into consideration when buying this product.
You agree that you have read the full description and the items you are buying before you agree to enter into contract to buy the item.
6.2 DISCLAIMER: Although every measure has been taken to ensure the description of the product(s) and/or service(s) is correct.
We make no claim that the specifications are completely accurate and in some cases, some details may differ from displayed in the description to the product(s)/service(s) you receive. You agree that it is your responsibility to ensure that you have enough knowledge of the product(s)/service(s) ordered from us and to bring to our attention before sale if any specification(s) or detail(s) is/are wrong or may be wrong.
A refund will not be available for slight errors in description and or specification(s)/details(s) of such product/service.
You understand and agree to taking the risk of slight inaccuracy definition of description/detail/image of product/service before completing your order.
7) PRODUCT/SERVICE SUPPORT:
7.1 PRODUCT ISSUE:
If you find a problem with your product(s) or part of your product(s) or an accessory to the product(s).
You must inform us right away and cease any further interaction with the product.
You must return the product(s) to us in the same condition you received them in and allow us to have the issue looked at.
Any attempts to self repair or self diagnosis or have a 3rd party repair or inspection of the product(s) will immediately void any warranty or return policy.
You must not open or attempt any repair at all or continue to use the product(s) if there is any sign of damage or issue with the product(s).
7.2 SERVICE ISSUE: If you experience any issues or problems using any of the service(s) provided by us.
You must inform us right away and allow us to inspect the issue/problem you have.
Any attempts to self repair or self diagnosis or allowing a 3rd party to access the service(s) will immediately void any warranty or return policy.
8) N3XUS HUB:
Use of the N3XUS Hub, its website, and any of its features and products are subject to the terms and conditions of THEN3XUS LIMITED company. For detailed information, including the terms and conditions governing the use of the N3XUS Hub, please refer to THEN3XUS LIMITED's website at nezz.uk."
9) CONTRACT:
By purchasing this or any item listed by Esme Lilly Limited on eBay, it will be considered that the customer has entered into a contract to buy the product and/or service. The customer is obligated to honor this contract and complete the purchase.
By purchasing this or any item listed by Esme Lilly Limited on eBay, it will be considered that the customer has entered into a contract to buy the product and/or service. The customer is obligated to honor this contract and complete the purchase.
10) COMPENSATION FOR BREACH OF CONTRACT:
In the event that the customer chooses not to honor the contract without good reason, Esme Lilly Limited reserves the right to pursue compensation. A charge of up to 50% of the total value of the order may be pursued as compensation for any losses incurred as a result of the customer's failure to fulfill their contractual obligations.