Chemistry: Li-ion
Voltage: 15.2V
Capacity:48WH
Warranty : 1 year
Pack: Well packed in exquisite box
Fast ship with a tracking NO from NY US
Replace with Part number:
KI04 800010-421
HSTNN-LB6R TPN-Q158
800009-421 TPN-Q159
HSTNN-DB6T TPN-Q160
800049-001 TPN-Q161
HSTNN-LB6S TPN-Q162
Compatible with:
HP:
NOTE:
Please check your battery model before place order.
If you have any questions about the battery, just contact us by email instead of opening the case directly, we will reply will ASAP, sincerely.
-FAQ:
1.Q:why battery don't hold a charge, how to fix it?
A:this is new battery,for first use, we suggest buyer:
Remove the battery for a while
Install battery and full charge it by ac adapter
Leave charger and let the battery drain to shut off
Repeat above charging and discharging at least 2 times.
you charge the battery when power lower than 20%. If available, connect ac charger when doing computer work.
If run the battery shut down often, it will shorten the battery life.
2.Q:battery can't charge fully,how to fix it?
A: Remove the battery for a while
Install battery and full charge it by ac adapter
Leave charger and let the battery drain to shut off
Repeat above charging and discharging at least 2 times.
3.Q:Battery can't be recognised by my laptop, do i need exchange a new one,
A:we met this issue before, maybe beacuse of your laptop system, we suggest you can:
Remove all battery drivers
Remove battery
Connect laptop using AC charger, double check no battery drivers installed
Connect battery
Drivers will install automatically
Full charge the battery by ac adapter
Leave charger and let the battery drain to shut off
Repeat full charge and full discharge about 2 times.
if still not be solved, please contact us and exchange a new one.
4:Q:Battery dies suddenly at about 20%, do i need to recalibrate?
A:Kindly check the battery settngs and BIOS,do reset something,
then:
Remove the battery for a while
Install battery and full charge it by ac adapter
Leave charger and let the battery drain to shut off
Repeat above charging and discharging at least 2 times
Payment & Shipping
1.We can accept PayPal payment only.
· 2.We cannot arrange the shipments on the weekend or public holidays.
· 3.Your orders will be shipped out within 24 hours after your payment is verified(Saturdays & .Sundays are excluded.) . Generally takes 3-7 Days for US customer From NY .The tracking number will be updated the next business day you pay for it .
· 4.Please be advised that the international delivery highly depends on your local customs and your local post service.
· 5.We can ship your orders only to your confirmed Paypal address. Your address and full name on Paypal must match your shipping address.Please check your paypal shipping address before you pay .If your shipping address is your old one ,we can only resend you after the item is returned to us .If the item is not returned to us ,you need to buy another one .Hope you can understand .
· 6. International Buyers, Please Note:
The buyer is responsible for any applicable import duties and local taxes. Please verify your customs duties before purchase.
7.If the tracking information indicated the item is delivered but you still do not receive it .Please check your mailbox carefully or ask your neighbours or someone you know maybe they have received it for you or check in your local post office first.If the tracking information still shows not delivered after 7 days you pay for it ,please contact us via ebay message ,we can arrange resend or refund you soon . Any problems please contact us .Thanks so much .
8.Local pick up is accepted ,if you need please contact us first .
Return & Warrantyturn & Warranty
1. 30-day money back guaranteed and no questions asked. If you are not happy with your purchase, simply send it back for a refund or replacement within 30days after you receive your order.
2. After 30 days, your purchase will be covered by one year manufacturer warranty, which includes repair or replacement.Merchandise can be replaced with new or re-manufactured one if it fails with proper usage and because of quality within three months from your purchase date. Otherwise, it can be repaired through manufacturer if under warranty.
3. Returns are processed automatically through our system, and please contact us first for a return authorization number or RMA#,in order to get your refunds or replacement timely.
4. We offer our customers best return experience and your satisfaction is guaranteed.
5. Our products are guaranteed 100% against defects. In case of being defective, merchandise can be returned at our cost with return shipping label provided,if returned within 30 days from your order-receiving day. So buy with confidence and safe minds.
6. Buyers are responsible for return shipping, and shipping & handling charges are generally not refundable,unless it is defective products or mistakes on the seller side.
7. Returns not caused by seller or product defection are subject to a 20% re-stocking fee, and we reserve the right not to accept returns over 30 days for objective reasons unrelated to seller.
8. For warranty coverage, buyers are responsible for shipping charges to and from seller or manufacturer.
Feedback
1.The best way to contact us is via ebay message.
b,We value our customers very much . Please give us the opportunity to help resolve your issues.In case you have concerns or problems with your order.
c,Please contact us before you leave NEGATIVE FEEDBACK .We are promptly responsive to customer’s issues and try everything possible to make you 100% satisfied