I can be contacted at any time through eBay messages if you have any questions, comments or product requests. I will respond to you within 24 hours and do my absolute best to help you out! I encourage customers to contact me with any questions or concerns! I'd like to be sure you are completely satisfied with your purchase. (DO NOT REPLY TO EMAIL NOTIFICATIONS)
Please note: I am only one person trying to run a small business for myself and not a big company. Everything from taking the order, carrying out the work, to shipping, is done by me, so please bare with me. I take real pride in my work, I will not rush any jobs through last minute and risk lowering the quality of my work.
Payment | Please allow up to around 10 working days dispatch time from the time of design confirmation. |
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Shipping | Shipping will be with DHL or DPD next day delivery after the dispatch date. Due to me being in Northern Ireland, next day delivery to UK mainland and Islands usually takes up to 2 or 3 days. |
Disclaimer | Due to this being a personalised item, there will be no refunds after you have gave confirmation of the mockup design, as the item cannot be used again once your details have been sandblasted into it. |