We aim to dispatch all orders within 3 to 30 days. However, please be aware that some of our manufacturers offer pre-order items only, which may require additional time for production and delivery. While we maintain a significant inventory in our warehouse, certain products may need to be pre-ordered. To avoid any unexpected delays, we recommend contacting us before placing your order so we can provide you with an estimated delivery date.

We work with reliable carriers such as DHL, FedEx, UPS, and, in some cases, Postal Parcel Service, selecting the best option for prompt and efficient delivery. All shipments are fully insured against breakage or loss, and a Tracking Number will be provided and uploaded to eBay as soon as your order is dispatched.

We offer a 14-day return policy. If you are not satisfied with your purchase, it is the buyer's responsibility to return the item in its original condition, including all original packaging, at their own cost. Please ensure the return shipment is fully insured to cover any breakage during transit.

In the unlikely event that an item arrives damaged, please retain all boxes and packaging. We will require photos of both the damaged item and packaging for insurance and shipping claims. We are committed to offering a refund or replacement, if available. Please notify us within 24 hours of receiving the damaged item to ensure timely processing.

Import duties and additional taxes, if applicable, are the responsibility of the buyer and may be charged by your country's customs office. We advise consulting your local customs office to determine if these fees apply to your purchase. We have no control over these charges and do not collect any funds for them.

If a customer fails to claim their purchased product from the shipping company due to refusal to pay customs duties or delays in submitting required documents, resulting in the product being returned, TRE SKOR reserves the right to charge the customer for both the initial shipping fee and any return fees incurred. This policy applies specifically to orders that were shipped with FREE SHIPPING.

We will make reasonable attempts to notify you about any non-claimed products before applying any charges. Notifications will be sent to the email address associated with your eBay account. Charges will be calculated based on the shipping costs paid and any return fees incurred by TRE SKOR for the non-claimed product.

By making a purchase from TRE SKOR, you acknowledge and agree to abide by this Shipping and Non-Claim Policy.

For any questions or concerns, please contact our customer service team.

Thank you for choosing our store. If you have any further questions, feel free to reach out.