ORDER PROCESSING
We ship from Toronto to Worldwide.
We process orders within 1-2 business days (excluding weekends and holidays).
Pre-ordered items are processed within 2-3 business days of arrival in stock.
Successfully placed orders will receive an e-mail confirmation with the order details.
If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
Payment
Your credit card information is safe with us. We accept most major credit, debit, and prepaid cards, including Visa, MasterCard, American Express, PayPal, Google Pay and Apple Pay.
Shipping
Orders are typically processed and shipped within 48 hours of payment.
We ship by UPS, Purolator and Fed-Ex. Shipping carrier will be determined by us at the time of shipping unless express shipping method is purchased with an order.
Please, contact us regarding special shipping requests. Shipping price includes all packing and handling fees.
