Payment should be completed within 14 days after buyer places the order,or else an unpaid case will be opened in order to cancel the transaction. If you can not pay in time, please contact us.
(1) We will ship your item(s) within 2 working day.(except weekends and public holidays in China) (2) We send to USA , 12-28 working days. (3)Other Countries, 18-35 working days.
Process: Seller→Post→Customs(Export)→Airport→Airplane→Local Customs→Local Post→Buyer (If you need expedited shipping service,please contact us in advance before payment)
We are trying our best to provide the most economic and reliable shipping
service,but sometimes,international delivery is highly depended on the local customs and post service.
If you do not receive your parcel in time,please contact us for further assitance.
We will responsible for any damages or losses incurred in the shipping process.
Refund or replacement request is available only requests within a week after parcel received & returning the item as the same condition as received.
Defective situation must be noticed within 30 days after delivery.
Buyer bears return shipping charges.
Our exporting team members are very fluent in many languages and have exceptional knowledge on international business therefore communication won't be an issue.
If you encounter any problems about anything, please feel free to contact us and we will do our best to assist you solve the issue. If you are not satisfied in anyway, please feel free to let us know and give us a second chance to correct it before you decide to leave any neutral or negative feedback.
Please contact us through eBay link if you have any questions. We will reply you within 24- 48 hours. Please check you spam mail if no response for 48 hours.
