Some words from us 

Dear Valued Customer,

We want to express our heartfelt gratitude for choosing Naweed's UK for your fragrance and skincare needs. Your support means the world to us, and it not only helps our small business thrive but also contributes to our mission of assisting widows raising orphaned children. As a token of our appreciation, we are committed to planting one tree from our profits.

Naweed's UK is a family-run business dedicated to providing authentic fragrance and skincare products at competitive prices. We take pride in offering products in their original manufacturer packaging, ensuring that you receive 100% genuine items. Our primary goal is to achieve 100% customer satisfaction through affordability, product variety, and exceptional customer service. We diligently update our product information to keep you informed with the latest offerings.

FAQ:

1. Differences in Fragrance Types:

Perfume: The strongest and longest-lasting, with 15-40% perfume concentrates.

Eau de Parfum (EDP): Contains 7-15% perfume concentrates, lasting 3-5 hours.

Eau de Toilette (EDT): Has 1-6% perfume concentrates, suitable for everyday use, lasting 2-4 hours.

Eau de Cologne (EDC): Weakest concentration, 3-5%, lasting up to 2 hours.

Aftershave: Typically lasts 2-3 hours and is ideal for sensitive skin.

2. Longevity of Fragrances:

Factors such as skin type, pH levels, diet, and age can affect how long a fragrance lasts.

Fragrance absorption varies among individuals due to their unique body chemistry.

Some essential oils in fragrances are more skin-friendly and get absorbed better.

3. Fragrance Storage:

Keep perfumes and colognes in a cool place away from heat and light to prevent evaporation and color changes.

Storing the bottle in its original box can help preserve the fragrance.

4. Changes in Fragrance Strength:

Alcohol is essential in perfumes and colognes and can evaporate over time, making the scent more concentrated.

A familiar scent may seem weaker because your nose becomes accustomed to it.

We are here to assist you at any time through eBay messages. If you have questions, comments, or product requests, please don't hesitate to reach out. Your satisfaction is our top priority, and we strive to provide exceptional service.

Terms & Conditions:

We guarantee that our goods match the descriptions provided and disclaim any implied warranties.

If you encounter any issues with your purchase, please contact us, and we will assist you promptly.

Returns Policy:

We aim to ensure your satisfaction with every purchase. Please review our returns policy for a seamless process.

Eligibility for returns includes unopened, unused products in their original condition, with a return request initiated within 14 days of purchase.

Return Process:

Contact our customer service team through eBay with order details and the reason for the return.

Receive a return authorization (RA) number and instructions.

Package the product securely with the RA number on the outside.

Ship it to our designated return address at your expense, using a trackable method.

Refund Process:

Once we receive and inspect the returned product, we will process your refund.

Non-Returnable Items:

Opened, used, or damaged products

Products with missing or altered serial numbers or UPC codes

Items purchased during clearance sales or promotions

Exchanges: We do not offer direct exchanges. Please follow the return process and place a new order for replacement items.

If you have any questions or need further assistance regarding our policies, please contact our customer service team through eBay. We deeply appreciate your understanding and cooperation in adhering to our policies. Your satisfaction remains our utmost priority, and we are committed to providing you with an excellent shopping experience.

Thank you for choosing Naweed's UK.

Kind regards,

Naweed's Team