Brands > Asus > Laptops

ASUS ROG Strix Scar 16 Gaming Laptop i9-13980HX 32GB RAM 2TB SSD 16" WQXGA Win11

ASUS ROG Strix Scar 16 Gaming Laptop i9-13980HX 32GB RAM 2TB SSD 16" WQXGA Win11
    {{IFNOT/[[CustomFields:Laptop:Processor]]|
  • Intel Core i9 13th Gen. / 2.2 GHz Processor
  • 32 GB RAM / 2 TB SSD
  • {{IFNOT/[[CustomFields:Laptop:Screen Size]]|
  • 16 in Display / 2560 x 1600 Resolution
  • Dedicated Graphics
  • Windows 11 Home
  • {{IFNOT/[[CustomFields:Tablets:Processor]]| {{IFNOT/[[CustomFields:Tablets:Ram Size]]| {{IFNOT/[[CustomFields:Tablets:Screen Size]]| {{IFNOT/[[CustomFields:Desktop PC:Processor Type]]| {{IFNOT/[[CustomFields:Desktop PC:Memory]]| {{IFNOT/[[CustomFields:Desktop PC:Operating System]]| {{IFNOT/[[CustomFields:Monitor:Screen Size]]| {{IFNOT/[[CustomFields:Mobile:Processor]]| {{IFNOT/[[CustomFields:Mobile:Ram]]| {{IFNOT/[[CustomFields:Mobile:Camera Resolution]]|
£3,499.99 was £3,699.99


ASUS ROG Strix SCAR 16 Intel Core i9-13980HX 32GB RAM 2TB SSD NVIDIA RTX 4080 16 inch WQXGA 240Hz Windows 11 Home Gaming Laptop


The Pinnacle of Performance

Dominate the Windows 11 Pro battlefield with the all-new ROG Strix SCAR 16. Introducing a 16-inch screen to the SCAR lineup for the first time, see the enemy more clearly than ever before. Powered by a 13th Gen Intel Core i9-13980HX Processor and NVIDIA GeForce RTX 4090 Laptop GPU with a max TGP of 175W, the SCAR 16 easily handles even the most demanding games. It also comes with a dedicated MUX Switch with support for NVIDIA Advanced Optimus, enabling you to easily harness the true power of your GPU when gaming. With support for up to 64GB of DDR5 RAM and up to 4TB of PCIe Gen4x4 storage, the SCAR 16 can easily game, stream, and create content all at the same time without breaking a sweat. For the ultimate gaming laptop, look no further than the Strix SCAR 16.

Power, meet efficiency

Power through any game or project with an Intel Core i9-13980HX processor, featuring up to a 65W TDP and a hybrid architecture built from the ground up for Windows 11. With up to 8 Performance cores and 16 Efficiency cores, AAA gaming is flawless and streaming is effortless.

Graphics Unleashed

Top-tier components require power, especially when it comes to maximizing your GPU’s performance. Powered by NVIDIA DLSS 3, ultra-efficient Ada Lovelace arch, and Max-Q Technologies, the NVIDIA GeForce RTX 4090 Laptop GPU is fully unleashed with a max TGP of 175W with Dynamic Boost.

NVIDIA Advanced Optimus

With NVIDIA Advanced Optimus, the laptop can automatically route frames from the discrete GPU directly to the display using a MUX switch, bypassing the integrated graphics. This pathing improves performance 5-10% compared to machines without a MUX Switch, making sure you get the absolute best gaming experience—all without needing touch a single button. This automatic switching also preserves your machine's battery life, as it can dynamically transition between the high power discrete GPU and the lower power integrated GPU. No matter what you’re doing, your machine will switch to the most optimized mode without you having to lift a finger.

Blazing Fast DDR5 Memory

Leveraging the brand new DDR5 standard, enjoy a huge generational performance jump to 4800Mhz, with write times 50% faster than DDR4 equipped machines. This ultra fast memory makes all aspects of the laptop feel snappy, from intense gaming to light web browsing.

Better. Faster. Stronger.

Take on even the largest projects with confidence and a PCIE Gen4 SSD configured in RAID 0. With raw throughput up to 7000MB/s, massive files and large games will load in the blink of an eye.



GeForce RTX 40 Series LaptopsBeyond Fast for Gamers and Creators

Comparison images of DLSS 3 on and off AI-Powered Performance and Lifelike Graphics* Get a quantum leap in performance in games and creative apps with AI-powered DLSS 3 and enable lifelike virtual worlds with full ray tracing.

Accelerate Your Ideas

NVIDIA Studio takes your creative projects to the next level. Unlock RTX and AI acceleration in top creative apps, NVIDIA Studio drivers for max stability, and a suite of exclusive tools to fast-track your creativity.

Optimized Power and Performance

NVIDIA Max-Q is an advanced suite of AI-powered technologies that optimize your system for peak efficiency. This enables blazing-fast laptops that are thin, quiet, and have amazing battery life.

GAME ENGINEGame. Stream. Create.

The SCAR series is built from the ground up for gamers — and, of course, game developers. The Strix SCAR 16 can run all of the latest game engines, enabling you to unlock your creativity and try your hand at making the next great game. Whether you’re a digital artist, streamer, video editor, or dabble with animation and game development, the Strix SCAR 16 has all the horsepower you need to take your creations to the next level. Featuring up to an Intel Core i9 processor and up to an NVIDIA GeForce RTX 40 Series Laptop GPU, complex projects on popular development tools like Unity and Autodesk render in a snap. You have what it takes to be the best on the battlefield, but are you ready to design the next one?

Dedicated hotkeys

Dedicated gaming hotkeys sit just above the left side of the keyboard for quick access to the volume and mic mute controls, operating modes, and Armoury Crate. They are also fully customizable, and can be programmed to launch apps, set as a function key, or used as a macro. The Strix SCAR 16 has all the tools you need for victory.

Overstroke technology

Exclusive ROG Overstroke technology registers keypresses earlier in the stroke, enabling a more responsive experience for serious gaming and work. Triggering earlier means faster, effortless inputs with greater accuracy.

Large touch pad

Improve everyday comfort and usability with a 10% larger touchpad, and new for 2023, the SCAR 16’s touchpad also comes with a glass coating for a more premium feel. More space means greater precision along with more comfortable hand movements and gestures while you’re navigating. Despite still being a 15-inch chassis, the SCAR 16 also now includes a touchpad-based NumberPad, giving you even more options when using your device.


Note: The content above is generic for the series.
For Correct info about this particular model, please refer to Specifications section.

Condition New
MPN 90NR0C81-M004X0
EAN 4711387022016
Type Notebook/Laptop
Brand ASUS
Brand Filter ASUS
Series ROG
Series Filter ROG
Model ASUS ROG Strix SCAR 16 G634JZ-NM041W
Processor Manufacturer Intel
Processor Intel Core i9 13th Gen.
Processor Type Intel Core i9
Processor Model i9-13980HX
Processor Model Highlights -13980HX
Processor Generation 13th gen Intel Core i9
Processor Speed 2.2 GHz
Processor Core Count 24
Processor Core Count Highlights 24-Core
Screen Size 16 in
Touchscreen No
Display Type WQXGA
Panel Type Mini LED
Screen Refresh Rate 240 Hz
Maximum Resolution 2560 x 1600
RAM Size 32 GB
Laptop Memory Type DDR5-SDRAM
Total Slots 2 x 16 GB
SSD Capacity 2 TB
Storage Type SSD (Solid State Drive)
SSD Form Factor M.2
NVMe NVMe
Graphics Manufacturer NVIDIA
Graphics Processing Type Dedicated Graphics
GPU NVIDIA GeForce RTX 4080
GPU Filter NVIDIA GeForce RTX
Video Memory 12 GB GDDR6
Connectivity HDMI | USB 3.2 | Thunderbolt 4
Card Reader No
Bluetooth Bluetooth 5.3
Wireless Lan Yes
USB Ports 3
HDMI Ports 1
Thunderbolt 1
Built-in speakers 4
Integrated Webcam Yes
Optical Drive No DVD Drive
Backlit Keyboard Yes
Keyboard Layout AZERTY
Keyboard Language Belgian
Fingerprint Sensor No
Operating System Windows 11 Home
Warranty 1 Year
Colour Black
Colour Filter Black
Most Suitable For Serious Gaming
Laptop Battery Capacity 90 Wh
Item Weight 2.5 Kg
Dimensions (WxDxH) 354 mm x 264 mm x 22.6 mm
Laptop Model Key 22337
Overview https://rog.asus.com/uk/laptops/rog-strix/rog-strix-scar-16-2023-series/
Graphics CardConfig NVIDIA® GeForce RTX™ 4080
Storage 2 TB SSD
Microsoft Widget Yes
custom_label1 Gaming
custom_label2 ROG
google_merchant_active Yes
Manufacturer Warranty 1 Year
Release Year 2023
Country/Region of Manufacture China
Addon Accessories 13
Unit Quantity 1
Unit Type Laptop
Features Intel Core i9-13980HX / 2.2GHz Max Turbo Speed upto 5.6 GHz Processor, 16" WQXGA Display (2560 x 1600) Resolution, NVIDIA GeForce RTX 4080 12GB GDDR6 Dedicated Graphics, Backlit Keyboard, Anti-glare display, Thunderbolt 4
Custom Bundle No
Model Number G634JZ-NM041W
Max RAM Capacity 64 GB

Who are we?

Laptop Outlet was founded in 2010 and has quickly grown from humble beginnings to become one of the UK’s leading retailers of the latest technology products. We are located in a large head office in Essex where we aim to operate efficiently in order to serve the needs of our ever-growing customer base.

Our goal is simply “to provide our customers with exceptional technology from the leading brands at the best prices.” We are able to achieve this through the seamless integration of:

  • Vast experience of our management in tech retail industry
  • Long standing business relationships with manufacturers
  • A team of experts with hands-on tech knowledge
  • Providing great customer service

We are passionate about providing customers with the best shopping experience from the initial product search to after-sales service. Providing our customers with an invaluable shopping experience is our number one priority! Our fully trained staff are always up-to-date with the very latest technologies even before they hit the shelves. This trait has allowed us to build a loyal and expanding customer base.

What do we sell?

We sell a variety of the tech products including laptops desktop PCs tablets smartphones printers and more. We aim to provide all the best tech gadgets at affordable prices. With our strong business relationships with leading manufacturers including ASUS Microsoft Toshiba HP Samsung Lenovo and Acer we are able to negotiate prices and provide you with best price on the market!

We take pride in our team of experts who ensure we always meet customer needs so whether you’re a tablet lover a graphic designer or a gaming enthusiast you will easily find a device which interests you in our eBay shop. The combination of our impressive range of products competitive prices and excellent after-sales service is the fundamental reason for our growing success as one of the top technology retailers in the UK.

What do our customers say?

Customer satisfaction is at the core of our business model. We strive to be the best in the business and we strongly believe that we cannot achieve this without the satisfaction of our customers.

If you experience any problems or have questions our dedicated and experienced customer support team is always available to help and resolve the issue immediately.

We want all our customers to be fully satisfied with the quality of our products and customer service both before and after purchase. This is why we offer a no-objection 30 days money back guarantee so if you are unhappy with the product or change your mind you can return the product unused for a full refund.

Delivery

All orders placed are processed within 1-3 working days of receiving payment. Once an order has been processed customers will receive an email with tracking information. Once dispatched please allow up to 2 working days for delivery to take place.

We offer Free UK mainland delivery on all orders along with other paid options for Express delivery.

Please note: All orders will only be delivered to the address that you provide during the checkout stage on eBay.

Returns

We hope you love your new purchase. However we understand that sometimes products may need to be returned. Whether your item has developed a fault or is damaged or you’ve simply just changed your mind we’re here to help.

  • Change of mind

    Please note that returns due to a change of mind (e.g. remorse purchases) need to be returned within 30 days of when you receive the item. In addition the item needs to be in its original packaging with all contents (if applicable) for the return to be authorised.

    If you wish to return your item within 30 days of purchase due to a change of mind please contact us via eBay messages. Our customer service team will send you the returns address with all the necessary details which you will need to include in order to return the item.

    Please note: The buyer is responsible for the return postage costs.

  • Item is not as described in the listing/ arrives damaged/ is malfunctioning or is missing parts

    In the unlikely event that your item is not as described in the listing arrives in damaged condition is malfunctioning or missing something which was detailed in the listing please do not hesitate to contact us via eBay messages.

    Please contact our customer service team via eBay messages within 7 days of your purchase to inform us about any problems related to your purchase. Our customer service team will provide you with detailed information regarding how to return your item for a refund.

    Please note: The buyer would be required to keep proof of postage when returning the item/s.

  • Refunds

    As soon as we receive your item back at our premises we will inspect it and allocate your details for a refund.

    We aim to complete your refund within 48 hours of receiving your parcel. However during busy periods we may experience backlog in processing your refund nonetheless we will always refund you within 6 working days of receiving the returned item as per eBay managed returns regulations.

- - Description:

Brands > Asus > Laptops

ASUS ROG Strix Scar 16 Gaming Laptop i9-13980HX 32GB RAM 2TB SSD 16" WQXGA Win11

ASUS ROG Strix Scar 16 Gaming Laptop i9-13980HX 32GB RAM 2TB SSD 16" WQXGA Win11
    {{IFNOT/[[CustomFields:Laptop:Processor]]|
  • Intel Core i9 13th Gen. / 2.2 GHz Processor
  • 32 GB RAM / 2 TB SSD
  • {{IFNOT/[[CustomFields:Laptop:Screen Size]]|
  • 16 in Display / 2560 x 1600 Resolution
  • Dedicated Graphics
  • Windows 11 Home
  • {{IFNOT/[[CustomFields:Tablets:Processor]]| {{IFNOT/[[CustomFields:Tablets:Ram Size]]| {{IFNOT/[[CustomFields:Tablets:Screen Size]]| {{IFNOT/[[CustomFields:Desktop PC:Processor Type]]| {{IFNOT/[[CustomFields:Desktop PC:Memory]]| {{IFNOT/[[CustomFields:Desktop PC:Operating System]]| {{IFNOT/[[CustomFields:Monitor:Screen Size]]| {{IFNOT/[[CustomFields:Mobile:Processor]]| {{IFNOT/[[CustomFields:Mobile:Ram]]| {{IFNOT/[[CustomFields:Mobile:Camera Resolution]]|
£3,499.99 was £3,699.99


ASUS ROG Strix SCAR 16 Intel Core i9-13980HX 32GB RAM 2TB SSD NVIDIA RTX 4080 16 inch WQXGA 240Hz Windows 11 Home Gaming Laptop


The Pinnacle of Performance

Dominate the Windows 11 Pro battlefield with the all-new ROG Strix SCAR 16. Introducing a 16-inch screen to the SCAR lineup for the first time, see the enemy more clearly than ever before. Powered by a 13th Gen Intel Core i9-13980HX Processor and NVIDIA GeForce RTX 4090 Laptop GPU with a max TGP of 175W, the SCAR 16 easily handles even the most demanding games. It also comes with a dedicated MUX Switch with support for NVIDIA Advanced Optimus, enabling you to easily harness the true power of your GPU when gaming. With support for up to 64GB of DDR5 RAM and up to 4TB of PCIe Gen4x4 storage, the SCAR 16 can easily game, stream, and create content all at the same time without breaking a sweat. For the ultimate gaming laptop, look no further than the Strix SCAR 16.

Power, meet efficiency

Power through any game or project with an Intel Core i9-13980HX processor, featuring up to a 65W TDP and a hybrid architecture built from the ground up for Windows 11. With up to 8 Performance cores and 16 Efficiency cores, AAA gaming is flawless and streaming is effortless.

Graphics Unleashed

Top-tier components require power, especially when it comes to maximizing your GPU’s performance. Powered by NVIDIA DLSS 3, ultra-efficient Ada Lovelace arch, and Max-Q Technologies, the NVIDIA GeForce RTX 4090 Laptop GPU is fully unleashed with a max TGP of 175W with Dynamic Boost.

NVIDIA Advanced Optimus

With NVIDIA Advanced Optimus, the laptop can automatically route frames from the discrete GPU directly to the display using a MUX switch, bypassing the integrated graphics. This pathing improves performance 5-10% compared to machines without a MUX Switch, making sure you get the absolute best gaming experience—all without needing touch a single button. This automatic switching also preserves your machine's battery life, as it can dynamically transition between the high power discrete GPU and the lower power integrated GPU. No matter what you’re doing, your machine will switch to the most optimized mode without you having to lift a finger.

Blazing Fast DDR5 Memory

Leveraging the brand new DDR5 standard, enjoy a huge generational performance jump to 4800Mhz, with write times 50% faster than DDR4 equipped machines. This ultra fast memory makes all aspects of the laptop feel snappy, from intense gaming to light web browsing.

Better. Faster. Stronger.

Take on even the largest projects with confidence and a PCIE Gen4 SSD configured in RAID 0. With raw throughput up to 7000MB/s, massive files and large games will load in the blink of an eye.



GeForce RTX 40 Series LaptopsBeyond Fast for Gamers and Creators

Comparison images of DLSS 3 on and off AI-Powered Performance and Lifelike Graphics* Get a quantum leap in performance in games and creative apps with AI-powered DLSS 3 and enable lifelike virtual worlds with full ray tracing.

Accelerate Your Ideas

NVIDIA Studio takes your creative projects to the next level. Unlock RTX and AI acceleration in top creative apps, NVIDIA Studio drivers for max stability, and a suite of exclusive tools to fast-track your creativity.

Optimized Power and Performance

NVIDIA Max-Q is an advanced suite of AI-powered technologies that optimize your system for peak efficiency. This enables blazing-fast laptops that are thin, quiet, and have amazing battery life.

GAME ENGINEGame. Stream. Create.

The SCAR series is built from the ground up for gamers — and, of course, game developers. The Strix SCAR 16 can run all of the latest game engines, enabling you to unlock your creativity and try your hand at making the next great game. Whether you’re a digital artist, streamer, video editor, or dabble with animation and game development, the Strix SCAR 16 has all the horsepower you need to take your creations to the next level. Featuring up to an Intel Core i9 processor and up to an NVIDIA GeForce RTX 40 Series Laptop GPU, complex projects on popular development tools like Unity and Autodesk render in a snap. You have what it takes to be the best on the battlefield, but are you ready to design the next one?

Dedicated hotkeys

Dedicated gaming hotkeys sit just above the left side of the keyboard for quick access to the volume and mic mute controls, operating modes, and Armoury Crate. They are also fully customizable, and can be programmed to launch apps, set as a function key, or used as a macro. The Strix SCAR 16 has all the tools you need for victory.

Overstroke technology

Exclusive ROG Overstroke technology registers keypresses earlier in the stroke, enabling a more responsive experience for serious gaming and work. Triggering earlier means faster, effortless inputs with greater accuracy.

Large touch pad

Improve everyday comfort and usability with a 10% larger touchpad, and new for 2023, the SCAR 16’s touchpad also comes with a glass coating for a more premium feel. More space means greater precision along with more comfortable hand movements and gestures while you’re navigating. Despite still being a 15-inch chassis, the SCAR 16 also now includes a touchpad-based NumberPad, giving you even more options when using your device.


Note: The content above is generic for the series.
For Correct info about this particular model, please refer to Specifications section.

Condition New
MPN 90NR0C81-M004X0
EAN 4711387022016
Type Notebook/Laptop
Brand ASUS
Brand Filter ASUS
Series ROG
Series Filter ROG
Model ASUS ROG Strix SCAR 16 G634JZ-NM041W
Processor Manufacturer Intel
Processor Intel Core i9 13th Gen.
Processor Type Intel Core i9
Processor Model i9-13980HX
Processor Model Highlights -13980HX
Processor Generation 13th gen Intel Core i9
Processor Speed 2.2 GHz
Processor Core Count 24
Processor Core Count Highlights 24-Core
Screen Size 16 in
Touchscreen No
Display Type WQXGA
Panel Type Mini LED
Screen Refresh Rate 240 Hz
Maximum Resolution 2560 x 1600
RAM Size 32 GB
Laptop Memory Type DDR5-SDRAM
Total Slots 2 x 16 GB
SSD Capacity 2 TB
Storage Type SSD (Solid State Drive)
SSD Form Factor M.2
NVMe NVMe
Graphics Manufacturer NVIDIA
Graphics Processing Type Dedicated Graphics
GPU NVIDIA GeForce RTX 4080
GPU Filter NVIDIA GeForce RTX
Video Memory 12 GB GDDR6
Connectivity HDMI | USB 3.2 | Thunderbolt 4
Card Reader No
Bluetooth Bluetooth 5.3
Wireless Lan Yes
USB Ports 3
HDMI Ports 1
Thunderbolt 1
Built-in speakers 4
Integrated Webcam Yes
Optical Drive No DVD Drive
Backlit Keyboard Yes
Keyboard Layout AZERTY
Keyboard Language Belgian
Fingerprint Sensor No
Operating System Windows 11 Home
Warranty 1 Year
Colour Black
Colour Filter Black
Most Suitable For Serious Gaming
Laptop Battery Capacity 90 Wh
Item Weight 2.5 Kg
Dimensions (WxDxH) 354 mm x 264 mm x 22.6 mm
Laptop Model Key 22337
Overview https://rog.asus.com/uk/laptops/rog-strix/rog-strix-scar-16-2023-series/
Graphics CardConfig NVIDIA® GeForce RTX™ 4080
Storage 2 TB SSD
Microsoft Widget Yes
custom_label1 Gaming
custom_label2 ROG
google_merchant_active Yes
Manufacturer Warranty 1 Year
Release Year 2023
Country/Region of Manufacture China
Addon Accessories 13
Unit Quantity 1
Unit Type Laptop
Features Intel Core i9-13980HX / 2.2GHz Max Turbo Speed upto 5.6 GHz Processor, 16" WQXGA Display (2560 x 1600) Resolution, NVIDIA GeForce RTX 4080 12GB GDDR6 Dedicated Graphics, Backlit Keyboard, Anti-glare display, Thunderbolt 4
Custom Bundle No
Model Number G634JZ-NM041W
Max RAM Capacity 64 GB

Who are we?

Laptop Outlet was founded in 2010 and has quickly grown from humble beginnings to become one of the UK’s leading retailers of the latest technology products. We are located in a large head office in Essex where we aim to operate efficiently in order to serve the needs of our ever-growing customer base.

Our goal is simply “to provide our customers with exceptional technology from the leading brands at the best prices.” We are able to achieve this through the seamless integration of:

  • Vast experience of our management in tech retail industry
  • Long standing business relationships with manufacturers
  • A team of experts with hands-on tech knowledge
  • Providing great customer service

We are passionate about providing customers with the best shopping experience from the initial product search to after-sales service. Providing our customers with an invaluable shopping experience is our number one priority! Our fully trained staff are always up-to-date with the very latest technologies even before they hit the shelves. This trait has allowed us to build a loyal and expanding customer base.

What do we sell?

We sell a variety of the tech products including laptops desktop PCs tablets smartphones printers and more. We aim to provide all the best tech gadgets at affordable prices. With our strong business relationships with leading manufacturers including ASUS Microsoft Toshiba HP Samsung Lenovo and Acer we are able to negotiate prices and provide you with best price on the market!

We take pride in our team of experts who ensure we always meet customer needs so whether you’re a tablet lover a graphic designer or a gaming enthusiast you will easily find a device which interests you in our eBay shop. The combination of our impressive range of products competitive prices and excellent after-sales service is the fundamental reason for our growing success as one of the top technology retailers in the UK.

What do our customers say?

Customer satisfaction is at the core of our business model. We strive to be the best in the business and we strongly believe that we cannot achieve this without the satisfaction of our customers.

If you experience any problems or have questions our dedicated and experienced customer support team is always available to help and resolve the issue immediately.

We want all our customers to be fully satisfied with the quality of our products and customer service both before and after purchase. This is why we offer a no-objection 30 days money back guarantee so if you are unhappy with the product or change your mind you can return the product unused for a full refund.

Delivery

All orders placed are processed within 1-3 working days of receiving payment. Once an order has been processed customers will receive an email with tracking information. Once dispatched please allow up to 2 working days for delivery to take place.

We offer Free UK mainland delivery on all orders along with other paid options for Express delivery.

Please note: All orders will only be delivered to the address that you provide during the checkout stage on eBay.

Returns

We hope you love your new purchase. However we understand that sometimes products may need to be returned. Whether your item has developed a fault or is damaged or you’ve simply just changed your mind we’re here to help.

  • Change of mind

    Please note that returns due to a change of mind (e.g. remorse purchases) need to be returned within 30 days of when you receive the item. In addition the item needs to be in its original packaging with all contents (if applicable) for the return to be authorised.

    If you wish to return your item within 30 days of purchase due to a change of mind please contact us via eBay messages. Our customer service team will send you the returns address with all the necessary details which you will need to include in order to return the item.

    Please note: The buyer is responsible for the return postage costs.

  • Item is not as described in the listing/ arrives damaged/ is malfunctioning or is missing parts

    In the unlikely event that your item is not as described in the listing arrives in damaged condition is malfunctioning or missing something which was detailed in the listing please do not hesitate to contact us via eBay messages.

    Please contact our customer service team via eBay messages within 7 days of your purchase to inform us about any problems related to your purchase. Our customer service team will provide you with detailed information regarding how to return your item for a refund.

    Please note: The buyer would be required to keep proof of postage when returning the item/s.

  • Refunds

    As soon as we receive your item back at our premises we will inspect it and allocate your details for a refund.

    We aim to complete your refund within 48 hours of receiving your parcel. However during busy periods we may experience backlog in processing your refund nonetheless we will always refund you within 6 working days of receiving the returned item as per eBay managed returns regulations.